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Tracked item back and forth between MCs

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
MartinSForrest
Posts: 1
Joined: 17 Jul 2020, 11:55
Gender: Male

Tracked item back and forth between MCs

Post by MartinSForrest »

Hi , advice please on how to get a tracked item to its end-point without sitting on phone for hours. Parcel has been back and forth between Home Counties North M and Birmingham MC at least 4 times
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 11976
Joined: 12 Nov 2008, 17:03
Gender: Male

Tracked item back and forth between MCs

Post by SpacePhoenix »

What's the tracking number? Some of the tracking entries might give a clue to what's going on
Snaggletooth
EX POST OFFICE
Posts: 2220
Joined: 13 Sep 2011, 20:17
Gender: Male

Tracked item back and forth between MCs

Post by Snaggletooth »

You can also contact them via Twitter, or use this webform to start an email conversation: https://personal.help.royalmail.com/app ... tact/c/310" onclick="window.open(this.href);return false;