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Tracked 24 stuck in Sheffield MC since Friday?
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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Dj9928
- Posts: 32
- Joined: 23 Dec 2010, 18:11
- Gender: Male
Tracked 24 stuck in Sheffield MC since Friday?
The company who sent me this item sent it early Friday morning, it arrived in Sheffield MC on Friday evening and has not moved anywhere since. Tracked 24 item. Is it lost or what do I do now?
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Tracked 24 stuck in Sheffield MC since Friday?
Not moving for 3 working days does not equal lost when it was sent by a non-guaranteed service. There are backlogs all over the place due to Covid-19.
What you do next depends on your contract with the seller. If it doesn't arrive in the time specified in the contract then you claim from the seller.
What you do next depends on your contract with the seller. If it doesn't arrive in the time specified in the contract then you claim from the seller.