MANCHESTER MAIL CENTRE

mezlizt · Post by **mezlizt** » 18 May 2017, 22:17

Hi,
I have a parcel in manchester mail centre and i was expecting it today however i see it has been given to the night shift. my problem is that i have a train to catch tomorrow- do you think they'd let me go and pick it up tomorrow / tell me when if should arrive if i ring ?
Many thanks.

Post by **SpacePhoenix** » 19 May 2017, 07:21

What's the tracking number? Best guess as to why it's running late without seeing the tracking is that when it was posted it missed the last collection from where it's posted. By now it should be at your local delivery office

Post by **TrueBlueTerrier** » 19 May 2017, 12:10

mezlizt wrote:Hi,
I have a parcel in manchester mail centre and i was expecting it today however i see it has been given to the night shift. my problem is that i have a train to catch tomorrow- do you think they'd let me go and pick it up tomorrow / tell me when if should arrive if i ring ?
Many thanks.

Sorry no, especially if you live in an area with a Large Delivery Office. There are literally thousands of parcels travelling through a delivery office and without it being scanned into a collection point (the callers office) it's impossible to know with any certainty exactly where one individual parcel is. They can move around our buildings from minute to minute. Also without delivery being attempted, there is no red card which you need (with proof of ID) to collect.

However, if delivery fails, then the caller's office hold on to all items for 18 days. During this time you can nominate another address for it to be delivered to (as long as its an address served by the Delivery Office) or request re-delivery to the original address when you know someone will be in all day to accept it.

Urwan262 · Post by **Urwan262** » 07 Jan 2020, 10:33

Hi I would like to know why my tracking wasn't up date from 2. 01.2020

yellowbelly · Post by **yellowbelly** » 07 Jan 2020, 16:47

Urwan262 wrote:Hi I would like to know why my tracking wasn't up date from 2. 01.2020

We are not an official Royal Mail site, just Royal Mail employees who can offer advice. There might be many reasons
why your tracking has not been updated since 2/1/20. Can you provide the tracking number of the item...?

SteHan89 · Post by **SteHan89** » 01 Jun 2020, 15:28

Hi,

I ordered a gift for a friend and paid for 48hr tracked service.

It was dispatched Tuesday 26th May and has been stuck at MMC since Wednesday last week.

I would like an update and refund on the postage.

Many thanks,

Post by **TrueBlueTerrier** » 01 Jun 2020, 15:45

SteHan89 wrote:Hi,

I ordered a gift for a friend and paid for 48hr tracked service.

It was dispatched Tuesday 26th May and has been stuck at MMC since Wednesday last week.

I would like an update and refund on the postage.

Many thanks,

As per the message on every page, sorry we are not an official Royal Mail site and we cannot assist you in your refund.

We have no affiliation with either Royal Mail or the Communications Workers Union (CWU), except that most of our members work for Royal Mail and/or are members of the CWU.

amymhm · Post by **amymhm** » 18 Jun 2020, 01:22

Hi, I got a return parcel that showed in Transit Since 11/6/2020 at Manchester MC. Normally it should be done in 48 hours, any advice? Please help me out

Post by **Snaggletooth** » 18 Jun 2020, 09:06

It would be helpful if you told us what service you used. Some of the pre-paid parcel return services are slow and have limited tracking, in which case there is little to worry about. However, if it was Special Delivery then I would be concerned.

Also, this is only a problem for you if you paid for the postage. If the retailer paid, it is their problem.