ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Parcel tracking information

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
silviusadsoul
Posts: 2
Joined: 21 Apr 2020, 06:38
Gender: Male

Parcel tracking information

Post by silviusadsoul »

Hello,

I have a parcel bought from Amazon UK and sent via Royal Mail.

Can you give me a status?

Parcel was sent on 12th-13th of April and should arrive on 27th of April.

Delivery address is
(removed)

Do you need any other details?

Best regards,
Silviu
Last edited by TrueBlueTerrier on 21 Apr 2020, 08:24, edited 1 time in total.
Reason: removed address
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72628
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Parcel tracking information

Post by TrueBlueTerrier »

We are not a Royal Mail official site so any answers will not be official ones.

With the details you gave, which I have deleted as they are unnecessary, we cannot help you trace the item.

However, the answer is simple - Covid19 has affected Royal Mail and every other postal operator. There are delays and we can only ask that you be patient.

Specifically for Romania RM sare saying https://personal.help.royalmail.com/app ... t-bulletin" onclick="window.open(this.href);return false;

Romania

Start date: 16 March 2020
Latest Update:
End date: Ongoing
Incident: Coronavirus

Romania has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Post Romana need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
silviusadsoul
Posts: 2
Joined: 21 Apr 2020, 06:38
Gender: Male

Parcel tracking information

Post by silviusadsoul »

TrueBlueTerrier wrote:We are not a Royal Mail official site so any answers will not be official ones.

With the details you gave, which I have deleted as they are unnecessary, we cannot help you trace the item.

However, the answer is simple - Covid19 has affected Royal Mail and every other postal operator. There are delays and we can only ask that you be patient.

Specifically for Romania RM sare saying https://personal.help.royalmail.com/app ... t-bulletin" onclick="window.open(this.href);return false;

Romania

Start date: 16 March 2020
Latest Update:
End date: Ongoing
Incident: Coronavirus

Romania has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Post Romana need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.
Thank you!
YPanchev
Posts: 3
Joined: 26 May 2020, 15:48
Gender: Male

Parcel tracking information

Post by YPanchev »

Hi there,

I have the following issue with a letter I sent to Australia at the end of April
This is the reference number RN678465652GB
I had to check the receipt for postage as my customer requested where was her item and I noticed on the receipt that instead of Australia the man from the post office put AUSTRIA which is obviously a mistake, even though the post code on the receipt and the street house number is correct.
On the later I put the right address of the customer including on the back return address and now my concern is if my letter has been sent to the right place in Australia?
On the Royal Mail web site is still saying that ITEM LEAVING THE UK LANGLEY HWDC on the 8th of May updated for last!
Please can you help me with that case or let me know how can I sort it? I'm aware about the covid situation and that the items take longer now but I want to be sure at least that will be send to the right address!
Thank you
Regards,
Yulian
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Parcel tracking information

Post by Snaggletooth »

YPanchev wrote: ... and I noticed on the receipt that instead of Australia the man from the post office put AUSTRIA which is obviously a mistake, even though the post code on the receipt and the street house number is correct... and now my concern is if my letter has been sent to the right place in Australia?
Although annoying, this won't affect where the parcel goes. RM work from the information on the front of the letter and can't even see the information that the PO entered into the system in the normal course of things.

The delay to the letter is almost certainly Covid-19 related, the same as all the other posts on here.
YPanchev
Posts: 3
Joined: 26 May 2020, 15:48
Gender: Male

Parcel tracking information

Post by YPanchev »

Snaggletooth wrote:
YPanchev wrote: ... and I noticed on the receipt that instead of Australia the man from the post office put AUSTRIA which is obviously a mistake, even though the post code on the receipt and the street house number is correct... and now my concern is if my letter has been sent to the right place in Australia?
Although annoying, this won't affect where the parcel goes. RM work from the information on the front of the letter and can't even see the information that the PO entered into the system in the normal course of things.

The delay to the letter is almost certainly Covid-19 related, the same as all the other posts on here.

Hi there,

Thank you for your reply! Now I feel reassured!
Best wishes

Yulian