ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

My International Tracked and Signed parcel is stuck in HWDC over 3 weeks (my country is not suspension)

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
ekawit
Posts: 2
Joined: 18 Apr 2020, 03:28
Gender: Male

My International Tracked and Signed parcel is stuck in HWDC over 3 weeks (my country is not suspension)

Post by ekawit »

First off all, Sorry for my English is not so good.

Could you please check My International Tracked and Signed parcel is stuck in HWDC over 3 weeks ?

Tracking no. RY131700155GB

Item Received by Royal Mail LANGLEY HWDC on Wednesday 25 March 02:17am

Destination is THAILAND and not in Country suspensions list.

Thank You
Ekawit M.
Whitejas75
Posts: 10
Joined: 10 Apr 2020, 19:32
Gender: Male

My International Tracked and Signed parcel is stuck in HWDC over 3 weeks (my country is not suspension)

Post by Whitejas75 »

Hi how are you?im sorry i dont have any information on your parcel but just to let you know,my mail is there for just over 3 weeks also and my countrys mail is also not on supension list like yours.i did get a reply to say,that hwdc langley had a lot of the built up mail in storage as their center had run out of room from what i was told about a week ago or so.either that or it could be in a batch that customs picked to search.i was told that about a week and a half ago.i dont know if the backlog going out of the uk is being sorted yet.maybe some that knows the latest might fill us in.
Sorry i cant be of any more help
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

My International Tracked and Signed parcel is stuck in HWDC over 3 weeks (my country is not suspension)

Post by Snaggletooth »

Two potential problems:

You have sent something that is not allowed under the Dangerous Goods Act; or

There is a huge backlog of mail because lots of flights have been cancelled due to coronavirus, making it hard for Royal Mail to get your item on to a plane. I don’t see this getting sorted any time soon.
ekawit
Posts: 2
Joined: 18 Apr 2020, 03:28
Gender: Male

My International Tracked and Signed parcel is stuck in HWDC over 3 weeks (my country is not suspension)

Post by ekawit »

Whitejas75 wrote:Hi how are you?im sorry i dont have any information on your parcel but just to let you know,my mail is there for just over 3 weeks also and my countrys mail is also not on supension list like yours.i did get a reply to say,that hwdc langley had a lot of the built up mail in storage as their center had run out of room from what i was told about a week ago or so.either that or it could be in a batch that customs picked to search.i was told that about a week and a half ago.i dont know if the backlog going out of the uk is being sorted yet.maybe some that knows the latest might fill us in.
Sorry i cant be of any more help
Thank you.
I hope us mail will outgoing soon.

Snaggletooth wrote:Two potential problems:

You have sent something that is not allowed under the Dangerous Goods Act; or

There is a huge backlog of mail because lots of flights have been cancelled due to coronavirus, making it hard for Royal Mail to get your item on to a plane. I don’t see this getting sorted any time soon.
Thank you.
I understand that.