Whats wrong?

HarrisonFord · Post by **HarrisonFord** » 10 Mar 2020, 11:14

Hey, can someone tell me whats wrong with my parcel?

LP882845895GB

Its since 4 days in Transit now... dhl told me its still in langley, but why do they say item leaving the uk before 4 days??

Thank you for your help

Post by **TrueBlueTerrier** » 10 Mar 2020, 14:14

HarrisonFord wrote:Hey, can someone tell me whats wrong with my parcel?

LP882845895GB

Its since 4 days in Transit now... dhl told me its still in langley, but why do they say item leaving the uk before 4 days??

Thank you for your help

At present, there appears to unusual gaps in Customs probably because of the Covid19 and Brexit issues, for an official answer you need to contact Royal Mail direct.

(We are not an official site - we are a Social Media site for posties).

HarrisonFord · Post by **HarrisonFord** » 10 Mar 2020, 14:49

So its not lost or something wrong?
Because the status says its already on the way...

HarrisonFord · Post by **HarrisonFord** » 10 Mar 2020, 14:52

"Item Leaving the UK. Your item is now leaving the UK. More information will be available when it arrives in the destination country, LANGLEY HWDC"

For me that means its no longer in the UK, am i wrong?

Post by **TrueBlueTerrier** » 10 Mar 2020, 15:00

HarrisonFord wrote:"Item Leaving the UK. Your item is now leaving the UK. More information will be available when it arrives in the destination country, LANGLEY HWDC"

For me that means its no longer in the UK, am i wrong?

Customs don't scan anything and they are the last people to see it before leaving the country and the first when it arrives.

SO no you are not wrong, but yes you are, when it is in either customs it is in Limbo. It is the Schrodinger's cat of the postal world, neither in the country nor out of it till a postie at one end scans it.

HarrisonFord · Post by **HarrisonFord** » 10 Mar 2020, 15:14

So it goes to the local parcel service, then to the customs, flying to the destination country to the customs, then to the parcel service in the destination country?
Im a little confused because i thought it goes to the customs just in the destination country...

Post by **TrueBlueTerrier** » 10 Mar 2020, 15:53

HarrisonFord wrote:So it goes to the local parcel service, then to the customs, flying to the destination country to the customs, then to the parcel service in the destination country?
Im a little confused because i thought it goes to the customs just in the destination country...

No it goes to both. There are laws in both countries on what you can and cannot export/import so they check for their own local legislations. Even before Brexit when we were in the EU items still had to be cleared for legal, safety and criminal reasons

HarrisonFord · Post by **HarrisonFord** » 10 Mar 2020, 16:13

Makes sense. But until the end of 2020 i thought there were no changes from brexit?

So it could be that the parcel is already in the destination country and the customs have it there? Nobodys knows exactly, right?

HarrisonFord · Post by **HarrisonFord** » 10 Mar 2020, 16:20

Thank you for your help! By the way

Post by **SpacePhoenix** » 10 Mar 2020, 19:24

If it's going to a country in Europe then it'll most likely be handled by a company called GLS within Europe

HarrisonFord · Post by **HarrisonFord** » 11 Mar 2020, 09:08

Now they say on the royal mail site: Service used:

International Tracked

Handed to:

Delivery partner

Continue tracking

There may be more information on our delivery partner's website.

And that is deutsche post dhl but they have nothing they say....

Janet Brum · Post by **Janet Brum** » 11 Mar 2020, 21:31

Delivered

Tracking no. LP882845895GB

Your item was delivered on 11-03-2020.

Updated on: Wednesday 11 March

09:31am
Delivered 1, Germany

Happy end :)