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BEVANS
Posts: 4
Joined: 04 Feb 2020, 14:02
Gender: Male

Tracking a received article

Post by BEVANS »

Hi

I have received a parcel with no senders details and would like to know who it is from

The parcel was stamped/franked as follows

BR: 101010
2-172831
PRN: 0211-8A92-022A-31E6

Would any of these help identify the location of the sender?

thanks in advance
leolion855
Posts: 641
Joined: 11 Jun 2018, 17:41
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Post by leolion855 »

local delivery office should be able to trace its journey.
BEVANS
Posts: 4
Joined: 04 Feb 2020, 14:02
Gender: Male

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Post by BEVANS »

leolion855 wrote:local delivery office should be able to trace its journey.
Many thanks
yellowbelly
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Joined: 23 Jun 2015, 15:51
Gender: Male

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Post by yellowbelly »

leolion855 wrote:local delivery office should be able to trace its journey.
Doubt it leo - if customer turned up with that info at our DO, none of us would have a clue how to trace (never
mind having the time or inclination). Apparently there is a list of PO counters that are associated with the
BR number but I've never seen it and I've heard it's content is protected like the info is a state secret
by Royal Mail and the Post Office even if you do have access to it. The customer would be politely informed
that there is no way we could trace the originating PO which the item was sent from.
SpacePhoenix
MAIL CENTRES/PROCESSING
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Joined: 12 Nov 2008, 17:03
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Post by SpacePhoenix »

I doubt the Delivery Office would be allowed to tell you because of the GDPR regs. Also stamped mail isn't tracked through the system anyway and there's no guarantee that where it was posted is anywhere near the location of the sender
BEVANS
Posts: 4
Joined: 04 Feb 2020, 14:02
Gender: Male

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Post by BEVANS »

Thank you all for your inputs - much appreciated
Celgar
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Post by Celgar »

The numbers & letters excluding the dashes after the PRN prefix are the relevant data and are known as a 2D barcode. As others have pointed out it probably isn't possible to track something through the system except to say whether it has been delivered or not. With the other type of rectangular barcodes found on Signed For, Tracked, & Special Delivery it is easier or possible to trace items through the mailstream.
The views I express here are mine alone and do not represent the views of Royal Mail Group.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12116
Joined: 12 Nov 2008, 17:03
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Post by SpacePhoenix »

Celgar wrote:The numbers & letters excluding the dashes after the PRN prefix are the relevant data and are known as a 2D barcode. As others have pointed out it probably isn't possible to track something through the system except to say whether it has been delivered or not. With the other type of rectangular barcodes found on Signed For, Tracked, & Special Delivery it is easier or possible to trace items through the mailstream.
Only Tracked and Special Delivery is trackable throughout from sender to recipient.
BEVANS
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Joined: 04 Feb 2020, 14:02
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Post by BEVANS »

thanks indeed for the info. Much appreciated