ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Tracking Number not Working

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
spm73
Posts: 2
Joined: 16 Jan 2020, 19:49
Gender: Male

Tracking Number not Working

Post by spm73 »

Hi

I posted a small parcel, on 7th January to Greece, but tracking doesn't seem to be working for the number I have on my receipt, the number is UB060720248GB

The recipient is keen to know where his package is and when it will arrive.

Is there any other way to track the package?


Thanks
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72628
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Tracking Number not Working

Post by TrueBlueTerrier »

On typing the number into Rms tracking system it says that its not a tracked service - so the answer is I am afriad - No.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
spm73
Posts: 2
Joined: 16 Jan 2020, 19:49
Gender: Male

Tracking Number not Working

Post by spm73 »

Hi

Thanks for the response. Ebay says that International Standard is a tracked service, but looking at RM website, it doesn't seem to be. That's a bit frustrating. Also odd that RM supplied a tracking number.

Luckily the person has now received their package...but unfortunately someone else has contacted me asking the same thing (although its only been 5 working days since it was dispatched)

thanks again
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Tracking Number not Working

Post by Snaggletooth »

Ebay have a weird definition of 'tracking number' that is nothing like the way the mail industry defines it. 'Unique parcel reference number' would be a more accurate phrase for eBay to use, this would include tracking numbers and also some other things...