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Tracking package

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
Jinxx
Posts: 2
Joined: 09 Aug 2018, 23:46
Gender: Female

Tracking package

Post by Jinxx »

I received confirmation that jubilee centre had received my package, tracking number (JK063035791GB), a few days ago and I was wondering if you had received it and if you are in the process of sending it to me?

Thank you.
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Tracking package

Post by Snaggletooth »

We are not Royal Mail. We cannot give you an official answer to questions about your package.

A quick look at RM's tracking website (https://www.royalmail.com/track-your-item#/" onclick="window.open(this.href);return false;) shows that the sender sent it yesterday and Royal Mail are planning to deliver it today.
Jinxx
Posts: 2
Joined: 09 Aug 2018, 23:46
Gender: Female

Tracking package

Post by Jinxx »

Thank you
alexsandra17
Posts: 3
Joined: 10 Jan 2020, 18:15
Gender: Female

Tracking package

Post by alexsandra17 »

I need to receive a mail shipped by Royal Mail.
I received the track no, but isnt work.
The awb tracking is RV 0060 7579 2GB.
Can you tell me please, where is my mail now, to know if is in my country.
Thank you
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12117
Joined: 12 Nov 2008, 17:03
Gender: Male

Tracking package

Post by SpacePhoenix »

alexsandra17 wrote:I need to receive a mail shipped by Royal Mail.
I received the track no, but isnt work.
The awb tracking is RV 0060 7579 2GB.
Can you tell me please, where is my mail now, to know if is in my country.
Thank you
Just tried the tracking number on a couple of tracking websites, it looks like Royal Mail haven't received the item yet. What's the contents and what country is to going to? When was it posted, if it was posted today, maybe whoever is sending it missed the last collection at their local Post Office
alexsandra17
Posts: 3
Joined: 10 Jan 2020, 18:15
Gender: Female

Tracking package

Post by alexsandra17 »

It is a Paxum Card.
And i need to receive it in Romania.
They said to me that was shipped on 18December.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72628
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Tracking package

Post by TrueBlueTerrier »

Then they have either not sent it, or they gave you the wrong tracking number, you'll need to go back to the sender to confirm details.

Also just a reminder we are Not an official Royal Mail website. (I have translated this via google to help)
nu suntem un site oficial al Royal Mail
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
alexsandra17
Posts: 3
Joined: 10 Jan 2020, 18:15
Gender: Female

Tracking package

Post by alexsandra17 »

Thank you a lot for help!