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Package stuck in "LONDON AMU" over 25 days

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TT125TT
Posts: 4
Joined: 22 Dec 2019, 18:18
Gender: Male

Package stuck in "LONDON AMU" over 25 days

Post by TT125TT »

Hey
I order parcel from uk international shipping
On tracking number LP826025077GB
It's stuck from 27/11/19 on "London amu" what can I do
I can't call royal mail and I can't find any other options to talk with them not over the phone
I see a lot of people complaining about the "London amu" but this is very long time to stuck their
Please any help
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Package stuck in "LONDON AMU" over 25 days

Post by Snaggletooth »

It isn’t in the AMU, they put it on the plan. It will be stuck in Israeli customs. What was in the package?
TT125TT
Posts: 4
Joined: 22 Dec 2019, 18:18
Gender: Male

Package stuck in "LONDON AMU" over 25 days

Post by TT125TT »

Hey
In the package is used bicycle parts
How do you know is in Isreal?
Can you tell me when is arrived in israel?
Thanks
Update:
I talk with Israel customs and they say the package is not there
Who can check it?
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Package stuck in "LONDON AMU" over 25 days

Post by Snaggletooth »

I know it is in Israel because I checked the tracking number you provided. Royal Mail despatched it, so it has gone on the plane. The next tracking point will be after it clears Israeli customs. You can check this just as I did, using RM’s website.

Bike parts can be a problem if oily.
TT125TT
Posts: 4
Joined: 22 Dec 2019, 18:18
Gender: Male

Package stuck in "LONDON AMU" over 25 days

Post by TT125TT »

Thank you
I don't know what to do :arrrghhh
It's almost a month and the tracking number isn't updated
In Israel customs say it's not arrived in israel
In the package is rear shock of bicycle
But if it was something that do problem them was send me a massage or call
TT125TT
Posts: 4
Joined: 22 Dec 2019, 18:18
Gender: Male

Package stuck in "LONDON AMU" over 25 days

Post by TT125TT »

need help
Don't know what to do anymore
Royal Mail say it went to Israel
In Israel they say it has not arrived
It's been over a month now
What can be done who can find out where the package is?