A few days ago i viewed the tracking and saw that it couldn't be delivered, so I visited the local delivery office to try to catch it before it went back to the sender. Unfortunately I was told that its already gone back, however now the tracking shows it as delivered but I haven't received anything. The lady at the delivery office said the reason it couldn't be delivered is because the sender only wrote my house number and postcode in the address section.
The tracking number is WM118211189GB
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Need some help with an incorrectly addressed item
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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flakeybanana
- Posts: 2
- Joined: 16 Dec 2019, 12:44
- Gender: Male
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Need some help with an incorrectly addressed item
“Delivered” can mean delivered back to the sender, as well as delivered to the addressee. Have you asked the sender if they have it back?
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flakeybanana
- Posts: 2
- Joined: 16 Dec 2019, 12:44
- Gender: Male
Need some help with an incorrectly addressed item
I visited the Local delivery office today and they had told me it was delivered in my area but the postie who delivered it says it wasn't him -.-. The lady said she would have to get a manager involved as none is owning up to delivering it.
There goes a Nintendo Switch.
There goes a Nintendo Switch.
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fb1969
- EX ROYAL MAIL
- Posts: 1693
- Joined: 29 Aug 2012, 08:38
- Gender: Male
- Location: hiding on the backstreets
Need some help with an incorrectly addressed item
RM tracking on the website shows a signature, so the PDA will have recorded which postie got the signature and also the GPS location of delivery. The manager would be able to get that information.
Royal Mail
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.