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Tracking issue LP314649814GB

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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RomanGevel
Posts: 1
Joined: 06 Dec 2019, 11:24
Gender: Male

Tracking issue LP314649814GB

Post by RomanGevel »

Hello.

The sender sent the package on November 29, he gave me the track number: LP314649814GB

According to your track number, through tracking, your system says that the parcel has not yet been sent, although the sender assures me that he personally delivered the parcel to the mail and sent it!

Tell me what’s the matter, does the sender lie to me, or is this a problem with your parcel tracking system?

Thanks.
steve_x
Posts: 30
Joined: 06 Feb 2017, 14:05
Gender: Male

Tracking issue LP314649814GB

Post by steve_x »

base on my experience, I think this just means the sender has generated the tracking number, but it has not been scanned by the post office. You can ask for photo of postage receipt from the post office.