ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Pathetic RM UK tracking!

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
sholland
Posts: 61
Joined: 13 Jul 2012, 12:27
Gender: Male

Pathetic RM UK tracking!

Post by sholland »

Just how pathetic is UK tracking?
On 4 Sept. I posted 4 small parcels with similar electronic (non-prohibited) contents to:
Hong Kong, Taiwan and San Francisco airmail tracked and signed and London SE28 (second class signed for)
8 days later.
The 3 International all show as delivered ok.
The UK states:
We've got it
Your item was posted at Post Office® branch, Sutterton Post Office PE20 2JQ on 04-09-2019. More information will be available once delivery has been attempted.
Anyone any comments please as to why this should be?
Thanks,
sholland
Celgar
Posts: 2795
Joined: 01 Nov 2017, 17:11
Gender: Male

Pathetic RM UK tracking!

Post by Celgar »

I have posted items before by recorded/signed for and there can sometimes be a delay in the information coming up on the tracking site. You could try contacting the 'recipient' to ask if they have received the item. Sometimes the recorded label can peel off the item and sometimes for whatever reason the postie might not 'zap' the recorded barcode but it still gets delivered.
I would not say the item is definitely lost yet.
The views I express here are mine alone and do not represent the views of Royal Mail Group.
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Pathetic RM UK tracking!

Post by Snaggletooth »

UK tracking is perfectly good. But Signed For isn't a tracked service. If you need that, it's Special Delivery.
sholland
Posts: 61
Joined: 13 Jul 2012, 12:27
Gender: Male

Pathetic RM UK tracking!

Post by sholland »

Fair comment snaggletooth, I do realise that. Thanks
I just used the terms rm use. Still not delivered though!
ie
"Track and Trace - Track your Item

We've got it

Tracking no. WM****GB

Your item was posted at Post Office® branch, Sutterton Post Office PE20 2JQ on 04-09-2019. More information will be available once delivery has been attempted."
Rob
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12116
Joined: 12 Nov 2008, 17:03
Gender: Male

Pathetic RM UK tracking!

Post by SpacePhoenix »

Was it being sent to a large firm who might get hundreds of items that need signing for each day?
sholland
Posts: 61
Joined: 13 Jul 2012, 12:27
Gender: Male

Pathetic RM UK tracking!

Post by sholland »

Not sure how large a business, as just a shipping company I think. Unit 3 is the address. Don't know how much post Unit 3 handles though.
Will have to wait and see what happens.
Thanks, Rob