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Strange tracking on parcel redelivery

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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DTDream
Posts: 1
Joined: 17 Aug 2019, 11:52
Gender: Female

Strange tracking on parcel redelivery

Post by DTDream »

Hello all,

Some very strange stuff going on with my tracking at the moment, an item got charged customs and I arranged for it to be redelivered today.

For reference I've paid the customs charge already, so not sure why it's still showing that message. If I click on the link it tells me I've paid, also.

This is what my tracking looks like:

Updated on: Saturday 17 August

08:11am
Item Prepared for Redelivery Chatham Enquiry Office

Saturday 17 August

08:00am
Due to be delivered today by Chatham DO

Saturday 17 August

07:01am
Delivery Attempted - No Answer
07:01am
Delivery Attempted - No Answer Chatham DO

Friday 16 August

12:15pm
Due to be delivered today by Chatham DO

I did not hear the doorbell at 7am nor was there any card or evidence left of the post. Unsure why it says it was due to be delivered yesterday as well, as it definitely wasn't! Any idea if you think it will be coming today or have you seen this before?
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72628
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Strange tracking on parcel redelivery

Post by TrueBlueTerrier »

Without a tracking number to see later scans its diffcult to say with any confidence you will get today, but

07:01am
Delivery Attempted - No Answer
07:01am
Delivery Attempted - No Answer Chatham DO

Look like erroneous scans, perhaps the office scanned the wrong status.

The later scans are usually done with the item in hand so hopefully you have received it.
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