ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Click and Drop has completely replaced "Buy Online"?

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
LukasD
Posts: 7
Joined: 26 Jun 2017, 14:01
Gender: Male

Click and Drop has completely replaced "Buy Online"?

Post by LukasD »

Whenever I sold something I would always go to Buy Online on the RM website. I'd use the price finder, input the parcel details and then buy the postage I needed. Then I just drop it into the local post offce. It was simple, quick and easy.

But now it only links to "Click and Drop". I can't find the original service anywhere, everything just goes back to Click and Drop. So has the old service been completely removed?

This is extremely annyoying because the post office won't accept Click and Drop parcels, and the nearest place that does is three towns over and closes at 1pm. It also means that for tracked or high value parcels I am forced to pay Special Delivery as the cheaper options are "online only"... which I can no longer use for the above reasons.