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Blocked or delayed mail in Langley Customs

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For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Ahmedwasfy
Posts: 1
Joined: 04 Jul 2019, 09:18
Gender: Male

Blocked or delayed mail in Langley Customs

Post by Ahmedwasfy »

Dear All, I need urgent help or guidance, i supposed to receive my renewal residence ID card issued from Romania sent to my home address in UK, it was sent on 13 June, and i checked with Royal mail, they informed me that my mail (envelope) is got stocked in Langley Customs on 20 June 2019, the problem that No one is able to provide me the reason or answer on if I need to do any declaration with the Customs or it is just normal delays?! The only reference i have is from Romani post which is RN838308583RO. This is extremely important envelope and I cannot travel back and enter Romani without receiving my ID card first. Thank you, Ahmed
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Blocked or delayed mail in Langley Customs

Post by Snaggletooth »

Unfortunately there is nothing you can do: customs don't deal with the public.

If you need to go to Romania urgently, you should discuss options with your consulate / embassy.