Good Evening,
Not the best way to spend New Years Eve :-) I'm looking for some help in the form of some assurance that documents sent via Recorded Delivery have not fallen into the wrong hands! My in-laws sent some photo ID via recorded delivery last week. The item is shown on the tracking as delivered and signed but not to the address is was sent to, but by Mount Pleasant W DO, which I assume is the Delivery Office. The recipients have not received the items (it's a Bank so they do believe them!).
Has anyone got an explanation please as to why the Delivery Office would sign for it please?
Thank you for any guidance you can give
Chris
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RD Delivered but to Mount Pleasant W DO
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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Chris-W
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Snaggletooth
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RD Delivered but to Mount Pleasant W DO
There is a Delivery Office at Mount Pleasant, it covers much of Central London. Did the address have a PO Box number in it?
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SpacePhoenix
- MAIL CENTRES/PROCESSING
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RD Delivered but to Mount Pleasant W DO
another possibility is that there's a surcharge to pay, if there is keep an eye out for a grey card that will have the details of the surcharge
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Celgar
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RD Delivered but to Mount Pleasant W DO
I would check what postcode the sender wrote on the item and if it is correct. Writing an incorrect postcode will send it to the wrong address.
The views I express here are mine alone and do not represent the views of Royal Mail Group.
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SpacePhoenix
- MAIL CENTRES/PROCESSING
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RD Delivered but to Mount Pleasant W DO
What time of the day does it say that delivery was attempted?
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lbravim
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RD Delivered but to Mount Pleasant W DO
The same happened to me.
i didnt receive my purchase but the status its delivered
Anyone knows what means ?
Delivered
Tracking no. xxxxxxxxxxxxxxxxx
Your item was delivered on 23-04-2019.
Service used:
Royal Mail Parcels
Updated on: Tuesday 23 April
01:26pm
Delivered by
Mount Pleasant W DO
i didnt receive my purchase but the status its delivered
Anyone knows what means ?
Delivered
Tracking no. xxxxxxxxxxxxxxxxx
Your item was delivered on 23-04-2019.
Service used:
Royal Mail Parcels
Updated on: Tuesday 23 April
01:26pm
Delivered by
Mount Pleasant W DO
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Snaggletooth
- EX POST OFFICE
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- Gender: Male
RD Delivered but to Mount Pleasant W DO
Several legitimate reasons for this spring to mind. It is hard to give an opinion without knowing more.
- Is it coming from outside of the EU, therefore subject to a customs charge?
Does the sender have an address in central London?
Are you getting it delivered to a work address in central London?
And (a long shot) do you have a PO box or keepsafe arrangement?
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Snaggletooth
- EX POST OFFICE
- Posts: 2220
- Joined: 13 Sep 2011, 20:17
- Gender: Male
RD Delivered but to Mount Pleasant W DO
If it is coming from outside the EU and is worth more than £18 then there will be a customs charge. Assuming that this is your local DO and that you haven’t received a grey card, go down there with a passport or driving licence and cash to cover the customs charge.