Hi folks,
Sent a mechanical watch to my mate in Germany (no batteries or anything). Sent last Friday but doesn't seem to have made it to Heathrow with it being sent tracked and signed. Tracking number doesn't show on the German system.
RN254365565GB
Friday 01 February
Your item is due to leave London Central Mail Centre to go to Heathrow Worldwide Distribution Centre. More information will be available as it travels through our network.
Had nothing since then, anyone have any ideas?
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Outward international parcel missing after it left mail centre.
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For help with tracking please see...HERE
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From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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Scottish95
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Snaggletooth
- EX POST OFFICE
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Outward international parcel missing after it left mail centre.
Judging by posts on here, watches often seem to get extra checking before despatch. Presumably because many have batteries in them.
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nhristoff
- Posts: 4
- Joined: 25 Jan 2019, 12:30
- Gender: Male
Outward international parcel missing after it left mail centre.
I've been in in the same situation for the past 4 weeks. I contacted Royal Mail multiple times and they said that the item might have been incorrectly labelled as untracked mail while leaving the mail centre. I still haven't received any updates on my package and I'm going to file a claim come next Friday. Hope you get yours!