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Parcel held up outbound at Langley

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Shelie
Posts: 2
Joined: 23 Nov 2018, 11:56
Gender: Female

Parcel held up outbound at Langley

Post by Shelie »

Hi iv posted a tracked parcel from uk to usa on 29/10/18 its showing as cleared and sent to the onward carrier on the 30th, usps havent recieved it their end, why is this? Customer services have been no help whatsoever. And wint look into it untill the 3rd dec!!! After its been missing 5 weeks!!!Needless to say the event for my friend in usa will be missed....im not a happy bunny!!! I cant get help or answers from anyone.
TrueBlueTerrier
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Parcel held up outbound at Langley

Post by TrueBlueTerrier »

Sorry but we are not an official Royal Mail site so can't give you an official response.

However, we can try to give you advice or insight and it would help if you described the contents (USA has prohibitions and restrictions on what can be sent there) and either a screen-grab of all the tracking status, or just the tracking number.

Failing that you could try @royalmail on twitter.
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Shelie
Posts: 2
Joined: 23 Nov 2018, 11:56
Gender: Female

Parcel held up outbound at Langley

Post by Shelie »

Hi, thankyou, it finally turned up, the recipient informed me friday evening, thankyou for you reply
TrueBlueTerrier
FORUM ADMINISTRATOR
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Joined: 30 Dec 2006, 10:29
Gender: Male
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Parcel held up outbound at Langley

Post by TrueBlueTerrier »

oh thats good news, and thanks for taking the time to come on here and update us. Much appreciated - Have a good Christmas.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.