ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Special Delivery tracking says "Item Despatched to ‘dispatchToLocation’"

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
shioriakino
Posts: 2
Joined: 21 Nov 2018, 15:33
Gender: Male

Special Delivery tracking says "Item Despatched to ‘dispatchToLocation’"

Post by shioriakino »

Tracking: JS537726404GB

It was due for delivery today by 1pm but it's now nearly 4pm and the tracking hasn't updated since yesterday evening with:

08:42pm
Item Despatched to ‘dispatchToLocation’
Exeter Mail Centre

Is this something to worry about?
shioriakino
Posts: 2
Joined: 21 Nov 2018, 15:33
Gender: Male

Special Delivery tracking says "Item Despatched to ‘dispatchToLocation’"

Post by shioriakino »

Hmm now it’s changed to this:

08:42pm
Item Despatched to Romford Mail Centre
Exeter Mail Centre

But still on the notification from yesterday.
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Special Delivery tracking says "Item Despatched to ‘dispatchToLocation’"

Post by Snaggletooth »

I think that 'dispatchToLocation' is a glitch in the tracking system, since corrected.

It's late, and the sender is entitled to a full refund on the postage fee as a minimum. It isn't entirely unknown for there to be a 24 hour gap in the tracking, for instance the lorry breaks down and the load misses it's slot for sorting that night at the Romford end. I would get worried about the item being lost if you don't see more tracking by the early hours of tomorrow morning.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72629
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Special Delivery tracking says "Item Despatched to ‘dispatchToLocation’"

Post by TrueBlueTerrier »

According to track and trace it was delivered today.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.