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Sara91
Posts: 7
Joined: 03 Nov 2018, 16:51
Gender: Female

No tracking update

Post by Sara91 »

Hello! I'm here to see if someone can help me with the tracking of my two package.
They are from China and these are the tracking numbers
RY349761102CN
RB640758458SG

Whit the first one I don't have any tracking update since the 25 October. It never happened to me that a package stay 'in transit' for 5 days or more, so I'm asking to you if you think that it can be a normal thing or maybe it can be lost or something.
Same thing for the second one, but from the 29 October.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12116
Joined: 12 Nov 2008, 17:03
Gender: Male

No tracking update

Post by SpacePhoenix »

Both items are probably stuck in customs
Sara91
Posts: 7
Joined: 03 Nov 2018, 16:51
Gender: Female

No tracking update

Post by Sara91 »

so I guess I just have to wait
nana11
Posts: 2
Joined: 08 Dec 2018, 22:37
Gender: Female

No tracking update

Post by nana11 »

Sara91 wrote:so I guess I just have to wait
Hey, I am having the same problem with you, so how is it going on then?