Hello all, I just wanted to know your view on International standard to send light large letters outside of Europe.
I send quite a few large letters, but I have been getting customers ask where their item is, and this is over 15 working days later. I don't know if I should continue using International standard as it seems quite unreliable and delivery times don't match the 5 - 7 working days most of the time sadly.
I fill out the CN22 with the price (all items are below £15) in hopes that this helps speed things up at customs.
Is there any advice anyone could give me that deals with sending to countries outside of Europe?
Thanks!
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International Standard
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Implications on mail after the UK's exit from the EU
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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SpacePhoenix
- MAIL CENTRES/PROCESSING
- Posts: 12116
- Joined: 12 Nov 2008, 17:03
- Gender: Male
International Standard
Chances are that the delays are caused in customs, delays in customs are something that no postal operator/courier has any control over. Some country's customs are stricter than others.
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
International Standard
What are you sending? The contents are often a cause of delays, and a better description on the CN22 might help.
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
International Standard
In answering my previous question, it would be useful to know the destination country where you had a problem, e.g. “I was sending plastic bangles to the USA”.