Greetings all.
There's a recurring issue at the flats I live at. Every flat has a letterbox in its front door; there are no mailboxes etc. Problem is that instead of actually delivering the post, it quite often gets left on a newell post by the front door (the only horizontal surface that isn't the floor) which anybody can get to, and these incidents tend to coincide with non-delivery of packages. Directly above the newell post there is a sign saying "this area is not secure, please do not leave letters here, every flat has it's own letterbox" so this is not happening by accident.
Some background:
The postman can get inside the building, with his cart, without trouble.
There is nothing even remotely unsafe about the building or the people who live here, from anybody's perspective.
There are no dogs anywhere.
There are two flights of stairs; it's not a large building (11 flats)
I work full time, I don't have the ability to stake out the foyer all day.
I have made a total of seven complaints about this in the last 13 months; in the previous seven years, it didn't happen at all. Claiming for lost mail is good in theory, but you can only do that if you were actually expecting it to come in the first place, and I am reluctant to do that considering that a small minority of senders (not just TalkTalk) are noted bullshitters and RM shouldn't have to pay out for other people's lies. The complaints have supposedly been escalated to a "senior manager" at the local delivery office.
The question is, what is the most effective way to solve this problem permanently?
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How best to solve recurring issue
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BELIAL
- Posts: 6758
- Joined: 15 Jun 2007, 17:33
- Gender: Female
- Location: Nowhere
How best to solve recurring issue
Move.
Sorry ,flip reply but the bottom line with RM now is the bottom line. Cut any corner you can until you get caught out and then become righteously indignant because you have a multitude of "safeguards" in place.
Sorry ,flip reply but the bottom line with RM now is the bottom line. Cut any corner you can until you get caught out and then become righteously indignant because you have a multitude of "safeguards" in place.
Bye
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NewPostieUK
- Posts: 2104
- Joined: 06 Jan 2008, 21:38
- Gender: Male
- Location: SickAsAChipLand
How best to solve recurring issue
I know you work full time, but I'd try to catch the postman and actually ask him why it happens. Get an answer straight from the horses mouth as managers might not know, won't be interested, won't be bothered to follow it up.
There could be a very good reason, or simply asking the postman face to face could embarrass him into doing the job properly. Or. . . it could be that your regular posty doesn't know anything about it, and would be alarmed at finding out. He might well find the reserve or casual or whatever, and explain what needs to happen.
There could be a very good reason, or simply asking the postman face to face could embarrass him into doing the job properly. Or. . . it could be that your regular posty doesn't know anything about it, and would be alarmed at finding out. He might well find the reserve or casual or whatever, and explain what needs to happen.
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Sweetwater
- Posts: 2
- Joined: 07 Aug 2018, 19:38
- Gender: Male
How best to solve recurring issue
And...he's done it again today, while I was out at work (which involved driving around to collect 3 signatures for a repeat of a bank mandate that mysteriously went missing in the post). Ironically, the postman who comes to my office is excellent. I am warming to the idea of taking a day off to catch him doing it, but I'm not convinced it'll be productive; at my previous address, I had a number of polite and friendly meetings with delivery drivers, and every time they threw a sulk like Kevin the Teenager, although most of them were CityLink, to be fair.