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delay at Heathrow Worldwide DC

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Ras185
Posts: 3
Joined: 10 Feb 2018, 11:55
Gender: Female

delay at Heathrow Worldwide DC

Post by Ras185 »

TrueBlueTerrier wrote:
Ras185 wrote:Same problem so didn’t see the point in creating a new thread.

Item has been stuck at Heathrow since December 18th with no movement. Item was bought from an American company (literally a book or two, some stationery, doesn’t sound like much but it’s a special book) by USPS. It’s been nearly two months now, I know Christmas would have slowed things down but I’ve given up hope. Is there any chance it could arrive after all this time and is there anything that I can actually do? From what I’ve seen the answer is no but I’m pretty bummed out about this :sad: :sad: :sad:
There's a chance but its diminishing one. I would contact the sender and ask for a refund/replacement, they should then claim/contact USPS.
I have contacted them now. Fingers crossed for something good to happen!
hycraig
Posts: 4
Joined: 02 Feb 2018, 11:13
Gender: Male

delay at Heathrow Worldwide DC

Post by hycraig »

just an update to say my delivery deadline was the 11th of feb so i have started a claim for a refund its shame really as i have never had this problem before.
parceltracker
Posts: 4
Joined: 19 Jan 2018, 11:43
Gender: Male

delay at Heathrow Worldwide DC

Post by parceltracker »

hycraig wrote:just an update to say my delivery deadline was the 11th of feb so i have started a claim for a refund its shame really as i have never had this problem before.
yeah, mine's from gearbest as well, will have to claim for refund i guess
hycraig
Posts: 4
Joined: 02 Feb 2018, 11:13
Gender: Male

delay at Heathrow Worldwide DC

Post by hycraig »

just an quick update my claim was successful it took 11-12 days to complete the process.
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: delay at Heathrow Worldwide DC

Post by Snaggletooth »

original post was deleted as it was a copy and paste of different posts. Also, there was a link to a less than official tracking site that did not appear very professional so I deleted it, and this post that quoted it.
Last edited by TrueBlueTerrier on 24 Mar 2022, 12:24, edited 1 time in total.
Reason: As per post