ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

help with a branch code

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
seventeen
Posts: 1
Joined: 23 Feb 2018, 10:02
Gender: Male

help with a branch code

Post by seventeen »

I have a small dispute going on with a seller and I intend to return the goods to his originating post office then contact the seller saying 'the goods are at your local post office at X'

Can someone suggest where 205552 is.

Thanks
Top
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72628
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

help with a branch code

Post by TrueBlueTerrier »

Can't help with the branch code but if you purchased an item online report it to the host site.

As long as you fit the criteria in the Distance selling regulations https://www.which.co.uk/consumer-rights ... ght-online" onclick="window.open(this.href);return false; sellers can't refuse a return and refund, although you may have to pay for the return.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Top
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

help with a branch code

Post by Snaggletooth »

The post office isn’t allowed to accept items from the general public. It will either be refused or go into the mail system as an unpaid or undeliverable item.

Even if that wasn’t the case, your proposed course of action sounds like it would harm you more than the other party.
Top

Return to “CUSTOMERS”