Hi Everyone. I had a parcel send from America tracking number LZ415898170US .... When i check on the USPS tracking website the last event is this :- Your item departed a transfer airport in HEATHROW, LONDON, UNITED KINGDOM on February 8, 2018 at 10:14 pm. The item is currently in transit to the destination.
When i put it into the Royal mail track and trace there is no record of it, and yet a parcel i had sent a few days before with similar tracking number showed up in the Royal mail track and trace and and got to me in 5 days from USA.
I have phoned customs today and they took the parcel number and have not received it there, and the value is only 14 dollars anyway so shouldn't be subject to custom charges.
I have read other similar cases but a lot of them have just got one post and never said whether they actually ever received the parcel. I know it's only 8 days, but the other parcel once it reached Heathrow I got it within 2 days with status updates.
Thanks in advance.
Taff
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Parcel Vanished at HWDC
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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE