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Delays to spain or lost

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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ortman
Posts: 4
Joined: 07 Feb 2018, 08:23
Gender: Male

Delays to spain or lost

Post by ortman »

Hello,

payed for a very important package and was told 2-3 days. This is what tracking says: Updated on: Friday 02 February. Both UK AND Spanish post claim they dont have it and spanish post say customs dont either. Anyone else had this issue before? I thought it went by plane but 6 days... maybe the postman walks there.

09:00am
ON ITS WAY TO BARAJAS SPAIN
UNITED KINGDOM

09:00am
ON ITS WAY TO BARAJAS SPAIN
UNITED KINGDOM
Hide earlier journey
Thursday 01 February

05:45am
ARRIVED (MDN) AT
HEATHROW WORLDWIDE DC
Wednesday 31 January

08:20pm
ON ITS WAY TO HEATHROW WORLDWIDE DC
TYNESIDE MAIL CENTRE
Wednesday 31 January

07:46pm
ITEM COLLECTED
TYNESIDE MAIL CENTRE

Wednesday 31 January
01:02pm
SENT AT POST OFFICE
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12115
Joined: 12 Nov 2008, 17:03
Gender: Male

Delays to spain or lost

Post by SpacePhoenix »

Are there any lithium batteries in the package (and if they are how are they packed within the package)?
ortman
Posts: 4
Joined: 07 Feb 2018, 08:23
Gender: Male

Delays to spain or lost

Post by ortman »

It’s an Apple Watch i got for Christmas that I forgot. So I guess?
Original packaging. Sender name and address clearly shown + mine too.
Both royal mail and Correos say they don’t have it. Nightmare