ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

PLS HELP! Is item through customers already if at Jubilee mail centre? Also is JMC separate to HWDC

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
mam014
Posts: 2
Joined: 16 Nov 2017, 16:13
Gender: Male

PLS HELP! Is item through customers already if at Jubilee mail centre? Also is JMC separate to HWDC

Post by mam014 »

Hi Guys, sorry I am new here, just a quick one I ordered a camera (no lithium battery) from china 07/11/2017 it seems was sent to heathrow from Shangai on 10/11/2017 since then there was no tracking updates until this morning where it showed arrived at UK processing centre and then shortly after that it showed as "on its way to Jubilee mail centre". I was looking on another forum and they said I will not get an update in uk until it has been through customs, does that and the tracking info below mean it has now gone through customs and is (hopefully) on its way to me shortly? also the message at 12.57 was confusion "ON ITS WAY TO JUBILEE MAIL CENTRE HEATHROW WORLDWIDE DC" I presume JMC is different to HWDC and if it's now been sent from HWDC to jUBILEE mail centre how long would you guys expect before its with me?? I am very grateful for any help?

16/11/2017
12:57am ON ITS WAY TO JUBILEE MAIL CENTRE
HEATHROW WORLDWIDE DC

12:28am
ARRIVED IN THE UK
HEATHROW WORLDWIDE DC

2017-11-16 00:28 UK, arrival processing center, from China
2017-11-10 12:22 Shanghai, leaving Shanghai to Shanghai Hongqiao Terminal
2017-11-10 12:22 Shanghai, leaving Shanghai to London Heathrow Airport site
2017-11-09 18:52 Shanghai, leaving Shanghai Post Express logistics to Shanghai Hutai Road car Transfer Station
2017-11-08 22:21 Shanghai, Courier Bulk receiving office has received (name of the Collector: 01, Tel:)
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

PLS HELP! Is item through customers already if at Jubilee mail centre? Also is JMC separate to HWDC

Post by Snaggletooth »

You are entirely correct, it has cleared customs and is on it’s way to you. I would expect to receive a grey “charge to pay” postcard through the door in the next day or two. You can pay and collect at your local delivery office and collect straight away or pay by post etc and it will arrive a day or two later.

The above assumes that the camera is worth more than £18.
mam014
Posts: 2
Joined: 16 Nov 2017, 16:13
Gender: Male

PLS HELP! Is item through customers already if at Jubilee mail centre? Also is JMC separate to HWDC

Post by mam014 »

Excellent news thats its almost here, I am so impatient. I was kinda hoping if it got through customs I MIGHT GET AWAY WITH CUSTOMS CHARGE, if I call up and check/pay any charged will it likely be with me the next day? I am in the south of UK only 1 hour from JMC so hopefully it will be quick!. The camera is £99 so I suppose I will get a £20 + £8 bill still a good deal (would cost over £200 here) .
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

PLS HELP! Is item through customers already if at Jubilee mail centre? Also is JMC separate to HWDC

Post by Snaggletooth »

Anything that doesn’t clear customs gets returned to sender or destroyed!