Hi
I waited all day today for my item to arrive from Amazon, only to be told that it has been delivered to a wrong Royal Mail DO and I won't be able to get it today.
I especially took a day off to take this important delivery and this is how it turned up.
https://www.royalmail.com/track-your-it ... 06567211GB" onclick="window.open(this.href);return false;
I want to know what kind of incompetence can cause this type of failure so that it can be noted and corrected by RM in future?
Thanks
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Item Sent To Wrong Delivery Office
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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TrueBlueTerrier
- FORUM ADMINISTRATOR
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Item Sent To Wrong Delivery Office
We aren't RM and we cant know what type of "incompetence" caused it. Simple Human error, incorrect routeing, incorrectly addressed are all possible but not something this website can help with.
A bit like your error in not reading the notice on every page of this website
A bit like your error in not reading the notice on every page of this website
. Mistakes happen where people are involved, it's not malicious and it cannot be entirely eliminated until the rise of the Cyborg Overlords.We have no affiliation with either Royal Mail or the Communications Workers Union (CWU), except that most of our members work for Royal Mail and/or are members of the CWU.
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greiss
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Item Sent To Wrong Delivery Office
Thanks for your reply. I wish Royal Mail would defend their customer's convenience as fiercely as you are defending this forum's rules.
I just hoped someone who works for RM could enlighten me about this type of incorrect parcel routing where an exact postcode printed on the parcel cannot help determine the correct delivery office.
Never mind, I'll redirect my query directly to Royal Mail.
Edit: I am sure there are some fantastic people working for RM, the incompetence I mentioned in my original post was only focused on my particular delivery case and not directed towards RM in general.
I just hoped someone who works for RM could enlighten me about this type of incorrect parcel routing where an exact postcode printed on the parcel cannot help determine the correct delivery office.
Never mind, I'll redirect my query directly to Royal Mail.
Edit: I am sure there are some fantastic people working for RM, the incompetence I mentioned in my original post was only focused on my particular delivery case and not directed towards RM in general.
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fb1969
- EX ROYAL MAIL
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Item Sent To Wrong Delivery Office
I see plenty of Amazon packets with badly printed labels. Often the first two or three characters of every line is missing from the label due to bad printing alignment. While your frustration is appreciated, the "incompetence" may not lie with Royal Mail.
Royal Mail
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
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yellowbelly
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Item Sent To Wrong Delivery Office
A lot of parcels now come addressed without a town/village name on. The final sorting to individual delivery offices
(in my area anyway) is done manually and if someone is not totally familiar with which delivery office has which
postcodes, items can go to the wrong delivery office. Particularly when you have a lot of towns/villages
with 'Main Street', 'High Street' or Acacia Avenue in one area and Acacia Way in another etc.
(in my area anyway) is done manually and if someone is not totally familiar with which delivery office has which
postcodes, items can go to the wrong delivery office. Particularly when you have a lot of towns/villages
with 'Main Street', 'High Street' or Acacia Avenue in one area and Acacia Way in another etc.