Job interview rejection e mail

Garyxn · Post by **Garyxn** » 07 Jul 2017, 17:43

Hi. I had an interview on Tuesday. Two days before the interview I went down to the delivery office to explain that I had recently sent my driver's licence away to change my address, so wouldn't be able to bring it with me. Guy at the counter phoned the manager, who later interviewed me, and he said no problem. Interview seemed to go well. Manager said all my documents were OK. Told that I should find out the outcome in about 2-3 weeks. Got this e-mail today. Any advice as to what I could have done wrong would be much appreciated.

We regret to inform you that your application for 76056 - Postman/Postwoman with Driving cannot proceed.
The documents and/or information you have provided are incorrect or insufficient and do not meet the Royal Mail Group standard.
We would like to take this opportunity to thank you for the interest you have shown in Royal Mail Group and the effort put in to preparing and completing your application.
We wish you every success in the future.
Regards,
Frontline Recruitment Team
Royal Mail Group - Recruitment Service

yellowbelly · Post by **yellowbelly** » 10 Jul 2017, 21:24

Garyxn wrote:Hi. I had an interview on Tuesday. Two days before the interview I went down to the delivery office to explain that I had recently sent my driver's licence away to change my address, so wouldn't be able to bring it with me. Guy at the counter phoned the manager, who later interviewed me, and he said no problem. Interview seemed to go well. Manager said all my documents were OK. Told that I should find out the outcome in about 2-3 weeks. Got this e-mail today. Any advice as to what I could have done wrong would be much appreciated.

We regret to inform you that your application for 76056 - Postman/Postwoman with Driving cannot proceed.
The documents and/or information you have provided are incorrect or insufficient and do not meet the Royal Mail Group standard.
We would like to take this opportunity to thank you for the interest you have shown in Royal Mail Group and the effort put in to preparing and completing your application.
We wish you every success in the future.
Regards,
Frontline Recruitment Team
Royal Mail Group - Recruitment Service

Unfortunately (if it was the lack of Driving Licence that caused the problem) what a local manager might say and do and what the Recruiting/HR Team
think at RM Ivory Towers are two different things. Not wishing to sound harsh but as far as they're concerned you needed to show a driving licence - you apparently
didn't have one in your possession and the job was for Postperson with driving - therefore you couldn't prove you can legally drive, so there
was no point in allowing you to continue through the recruitment process.

Garyxn · Post by **Garyxn** » 11 Jul 2017, 14:29

Thanks. Tried to find out if worth applying again but impossible to get feedback or speak to anyone actually.

Garyxn · Post by **Garyxn** » 12 Jul 2017, 11:59

Finally got a call from Human Resources this morning. Told me that the manager had written that I hadn't taken my driving licence. After I explained what had happened previously I was told that the manager had wasted my time. Told to re-apply if I wanted to.