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Parcel stuck at Heathrow Langley HWDC
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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danfish13
- Posts: 5
- Joined: 20 Jun 2017, 10:05
- Gender: Male
Parcel stuck at heathrow
Hi All,
This is exactly the thread I've been looking for as seem to be in the same boat and am getting very concerned. Tracking number is CJ158913401US and USPS show it as Departed Heathrow but Parcelforce deny all knowledge 9 days later! Did everyone else eventually get their parcels? What can I do!?
Thanks,
Dan
This is exactly the thread I've been looking for as seem to be in the same boat and am getting very concerned. Tracking number is CJ158913401US and USPS show it as Departed Heathrow but Parcelforce deny all knowledge 9 days later! Did everyone else eventually get their parcels? What can I do!?
Thanks,
Dan
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Snaggletooth
- EX POST OFFICE
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Parcel stuck at heathrow
USPS are probably unique in that they track the items off the plane at Heathrow. So in this case, it's stuck in UK customs. Most items do no not spend 9 days there but a small percentage do. There is nothing you can do about this.
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danfish13
- Posts: 5
- Joined: 20 Jun 2017, 10:05
- Gender: Male
Parcel stuck at heathrow
Snaggletooth wrote:USPS are probably unique in that they track the items off the plane at Heathrow. So in this case, it's stuck in UK customs. Most items do no not spend 9 days there but a small percentage do. There is nothing you can do about this.
Thanks for the reply. So it's just a waiting game? Have most other peoples with this problem just shown up eventually?
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Snaggletooth
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Parcel stuck at heathrow
Yes, unless it's something which isn't allowed into the UK.
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danfish13
- Posts: 5
- Joined: 20 Jun 2017, 10:05
- Gender: Male
Parcel stuck at heathrow
No, it's a golf club so nothing contraband! But it is a unique putter that can't really be bought again. I'm somewhat reassured after having read this thread and the fact that it is a large box that surely they can't lose! But there really should be some communication from HMRC that they have your item and it may be held for a period of time.
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Clayp
- Posts: 6
- Joined: 29 Jun 2017, 11:54
- Gender: Male
Parcel stuck at heathrow
Anyone ever had a USPS first class international from USA take this
long?
No tracking movement since 24 April 2017, now 29 June.
Contents: pocket knife ($125)
(nothing illegal)
My guess is it's been stolen.
Knife center already refunded me,
great service
long?
No tracking movement since 24 April 2017, now 29 June.
Contents: pocket knife ($125)
(nothing illegal)
My guess is it's been stolen.
Knife center already refunded me,
great service
Last edited by Clayp on 29 Jun 2017, 13:36, edited 1 time in total.
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TrueBlueTerrier
- FORUM ADMINISTRATOR
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Parcel stuck at heathrow
1. Theft is a possibility but not a good idea to have that as your first choice on a forum full of the people you may be accusing - Postal Workers.
2. Its also possible that the parcel has been damaged in some way, or that the address is incorrect or incomplete. For these, you need to make a complaint to Royal Mail (we are not Royal Mail) and they can investigate.
3. The other possibility is that Border Control has deemed it an illegal knife. While pocket knives or work knives are not banned a lot of different types of knives are indeed banned from entering the UK.
2. Its also possible that the parcel has been damaged in some way, or that the address is incorrect or incomplete. For these, you need to make a complaint to Royal Mail (we are not Royal Mail) and they can investigate.
3. The other possibility is that Border Control has deemed it an illegal knife. While pocket knives or work knives are not banned a lot of different types of knives are indeed banned from entering the UK.
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Clayp
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Parcel stuck at heathrow
Point taken, If border force seizedTrueBlueTerrier wrote:1. Theft is a possibility but not a good idea to have that as your first choice on a forum full of the people you may be accusing - Postal Workers.
2. Its also possible that the parcel has been damaged in some way, or that the address is incorrect or incomplete. For these, you need to make a complaint to Royal Mail (we are not Royal Mail) and they can investigate.
3. The other possibility is that Border Control has deemed it an illegal knife. While pocket knives or work knives are not banned a lot of different types of knives are indeed banned from entering the UK.
the knife they send the police to your address to issue a warning.
(The knife was a spyderco UK legal pm2)
I have reported it to HWDC Langley
but no reply to date.
Also one site I tracked it on gave
the shipping address, which was correct.
Thanks
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Snaggletooth
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Parcel stuck at heathrow
Sending any kind of blade in the mail is not just about the legality of the blade itself but also about the way it is packaged. It is probably more likely to be seized for being improperly packaged that for any inherent legal problem with the goods.
It is HMRC who do these checks, not the border force. I have never heard of them going round to somebody's house to warn over goods inward.
It is HMRC who do these checks, not the border force. I have never heard of them going round to somebody's house to warn over goods inward.
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SpacePhoenix
- MAIL CENTRES/PROCESSING
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Parcel stuck at heathrow
What's the last tracking entry? USPS are the only ones who scan the items as they leave the plane in the UK so if the last entry was in the US it's possible that either the US customs or the US equivalent of the CAA has not allowed it to be exported
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Snaggletooth
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Parcel stuck at heathrow
Having looked up this knife, I am pretty sure that it falls foul of the UK mail import restrictions. Under prohibitions (i.e. banned) it lists "Switchblade knives (also knows as flick knives) and gravity knives". See the full listing here:Clayp wrote:The knife was a spyderco UK legal pm2
https://pe.usps.com/text/imm/fh_014.htm" onclick="window.open(this.href);return false;
Therefore, HMRC are obliged to confiscate if found in the mail. Note that laws on sending in the mail are quite separate to the laws on possession.
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Clayp
- Posts: 6
- Joined: 29 Jun 2017, 11:54
- Gender: Male
Parcel stuck at heathrow
The last tracking info is:SpacePhoenix wrote:What's the last tracking entry? USPS are the only ones who scan the items as they leave the plane in the UK so if the last entry was in the US it's possible that either the US customs or the US equivalent of the CAA has not allowed it to be exported
Your item departed a transfer airport in HEATHROW, LONDON, UNITED KINGDOM on April 24, 2017 at 6:51 am. The item is currently in transit to the destination.
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Clayp
- Posts: 6
- Joined: 29 Jun 2017, 11:54
- Gender: Male
Parcel stuck at heathrow
This knife is available in the UK soSnaggletooth wrote:Having looked up this knife, I am pretty sure that it falls foul of the UK mail import restrictions. Under prohibitions (i.e. banned) it lists "Switchblade knives (also knows as flick knives) and gravity knives". See the full listing here:Clayp wrote:The knife was a spyderco UK legal pm2
https://pe.usps.com/text/imm/fh_014.htm" onclick="window.open(this.href);return false;
Therefore, HMRC are obliged to confiscate if found in the mail. Note that laws on sending in the mail are quite separate to the laws on possession.
it cannot be deemed Illegal.
https://www.heinnie.com/spyderco-parami ... 2-g10-camo" onclick="window.open(this.href);return false;
I only purchased it from the US
as it would have been a bit cheaper
Inc tax/duty.
Have since purchased from another
seller with no problems.
Can also buy spyderco knives on
Amazon.co.uk
https://www.amazon.co.uk/gp/aw/d/B0025C ... o+military" onclick="window.open(this.href);return false;
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Clayp
- Posts: 6
- Joined: 29 Jun 2017, 11:54
- Gender: Male
Parcel stuck at heathrow
From what info I have found borderSnaggletooth wrote:Sending any kind of blade in the mail is not just about the legality of the blade itself but also about the way it is packaged. It is probably more likely to be seized for being improperly packaged that for any inherent legal problem with the goods.
It is HMRC who do these checks, not the border force. I have never heard of them going round to somebody's house to warn over goods inward.
force do the checks for hmrc.
Any prohibited weapons seized could
result in a confiscation letter or
if the item is more serious a knock
on the door from the boys in blue.
Either way if my package was seized
I would be notified.
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SpacePhoenix
- MAIL CENTRES/PROCESSING
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Parcel stuck at heathrow
What's the last tracking entry on the USPS site?