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Parcel incorrectly sorted to GLS Germany

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Robby90
Posts: 3
Joined: 12 May 2017, 13:40
Gender: Male

Parcel incorrectly sorted to GLS Germany

Post by Robby90 »

Hi,

Here's what's happened so far:

Date Time Status Track point
10/05/17 1:00 ON ITS WAY TOGLS GERMANY GERMANY
10/05/17 0:18 ARRIVED (MDN) AT HEATHROW WORLDWIDE DC
08/05/17 19:34 ON ITS WAY TOHEATHROW WORLDWIDE DC MANCHESTER MAIL CENTRE
08/05/17 19:01 ITEM COLLECTED MANCHESTER MAIL CENTRE
08/05/17 10:05 SENT AT POST OFFICE

Parcel should have been sent to Ireland, however it looks as though it's been sent to Germany in error.

Does anyone have any idea how quickly GLS will forward it on to Ireland, if at all?

I'm worried as it's important documents. I've asked RM but they just say it should get there at some point which isn't much help. I've also asked GLS Germany and they say it's not on their system.

Any help is appreciated.
TrueBlueTerrier
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Parcel incorrectly sorted to GLS Germany

Post by TrueBlueTerrier »

GLS is a subsidiary of Royal mail, and their European Hub is in Germany. So I grant you it looks weird but it should be okay - what service did they use.

Just to confirm GLS do deliver in Ireland https://gls-group.eu/IE/en/gls-ireland" onclick="window.open(this.href);return false;

The delay, as usual, is caused by the random checks on batches of mail the various Customs authorities do for illegal or unsafe items.
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Robby90
Posts: 3
Joined: 12 May 2017, 13:40
Gender: Male

Parcel incorrectly sorted to GLS Germany

Post by Robby90 »

That's reassuring TrueBlueTerrier thanks.

It was sent international tracked and signed. I've checked on GLS tracking and the number isn't recognised by them.
TrueBlueTerrier
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Parcel incorrectly sorted to GLS Germany

Post by TrueBlueTerrier »

Robby90 wrote:That's reassuring TrueBlueTerrier thanks.

It was sent international tracked and signed. I've checked on GLS tracking and the number isn't recognised by them.
It may not yet be in their hands, sometimes there is a gap between RM sending it on and the new company scanning it. That's where it's usually in the hands of Customs.
All post by me in Green are Admin Posts.
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My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Robby90
Posts: 3
Joined: 12 May 2017, 13:40
Gender: Male

Parcel incorrectly sorted to GLS Germany

Post by Robby90 »

For the benefit of anyone who has a similar problem in the future here's what happened...


Date Time Status Track point
28/05/17 14:32 ARRIVED IN COUNTRYDUBLIN EIRE DUBLIN EIRE
25/05/17 AM ON ITS WAY TODUBLIN - FOR ONWARD DELIVERY EIRE
25/05/17 05:14 ARRIVED (MDN) AT HEATHROW WORLDWIDE DC
10/05/17 AM ON ITS WAY TOGLS GERMANY GERMANY
10/05/17 00:18 ARRIVED (MDN) AT HEATHROW WORLDWIDE DC
08/05/17 19:34 ON ITS WAY TOHEATHROW WORLDWIDE DC MANCHESTER MAIL CENTRE
08/05/17 19:01 ITEM COLLECTED MANCHESTER MAIL CENTRE
08/05/17 10:05 SENT AT POST OFFICE

Finally arrived. In future I will use a proper courier, I advise anyone who wants to send anything important or valuable to do the same.

The 3-5 days quoted by Post office staff means nothing and don't expect much help from RM if things do go wrong.