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My package has not been delivered

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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unilever
Posts: 1
Joined: 26 Apr 2017, 16:30
Gender: Male

My package has not been delivered

Post by unilever »

Hello, I need help because the carrier has come to deliver
My parcel this 25/04 at 8:46 but it did not give me notice of passage and I do not know therefore to whom I have to address for the parcel to represent me at home it is now block at the national center of return And the sender tells me that he knows nothing and when I address a royal mail he tell me the opposite. please help me ! Here is the reference of the follow-up LB522754854GB all I would ask is to make sure that the parcel represents my home
not me
Posts: 2735
Joined: 10 Aug 2007, 15:07
Gender: Female
Location: Uranus

My package has not been delivered

Post by not me »

unilever wrote:Hello, I need help because the carrier has come to deliver
My parcel this 25/04 at 8:46 but it did not give me notice of passage and I do not know therefore to whom I have to address for the parcel to represent me at home it is now block at the national center of return And the sender tells me that he knows nothing and when I address a royal mail he tell me the opposite. please help me ! Here is the reference of the follow-up LB522754854GB all I would ask is to make sure that the parcel represents my home
This is not a Royal Mail forum.
You need to work with RM customer services.
Your item was overweight/oversized
25/04/17 08:46 AT DELIVERY OFFICE NATIONAL RETURN CENTRE
19/04/17 09:04 IN RECIPIENT PO BOX NATIONAL RETURN CENTRE
06/04/17 05:34 ON ITS WAY TOOVERSIZE/WEIGHT - NRC HEATHROW WORLDWIDE DC
05/04/17 20:43 ITEM COLLECTED NORTH WEST MIDLANDS MC
So its sitting at the NDC. Contact Royal Mail customer services
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12115
Joined: 12 Nov 2008, 17:03
Gender: Male

My package has not been delivered

Post by SpacePhoenix »

The sender needs to contact Royal Mail. The item has been sent to the National Returns Centre as there can't have been any return address on the item