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When am I likely to receive?

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Kaktai
Posts: 1
Joined: 14 Jan 2017, 07:34
Gender: Male

When am I likely to receive?

Post by Kaktai »

Hi have the following info:

Electronic information,receive--24-Nov-2016 04:28 PM

Small package Center, receive--24-Nov-2016 06:28 PM

Parcel centre,sealing--24-Nov-2016 09:28 PM

Small package Center, left--24-Nov-2016 11:01 PM

Exchange Bureau, have been exported to open--26-Nov-2016 07:01 AM

Exchange Bureau, have been exported directly--27-Nov-2016 01:05 AM

Transit Center,left hand navigation--27-Nov-2016 06:38 AM

UNITED KINGDOM, Arrived --07-Dec-2016 06:38 AM

UNITED KINGDOM, the transfer of customs-- 07-Dec-2016 10:18 AM

Just wondered when am I likely to receive?

Many thanks for your time
Kaktai
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

When am I likely to receive?

Post by Snaggletooth »

5 weeks in customs is too long: it has probably been confiscated by them. This will not appear on the tracking. You need to take this up with the sender / seller.

The tracking does not look like it is coming in the normal mail, it was probably sent by a private carrier.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72626
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

When am I likely to receive?

Post by TrueBlueTerrier »

I agree with Snaggletooth, that output looks nothing like the standard Universal postal Union tracking statuses so my guess is it wasn't coming through the Post, but as Snaggletooth says, through a courier.
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