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Qr Code and Prn

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Naeemadi
Posts: 1
Joined: 30 Dec 2016, 11:39
Gender: Female

Qr Code and Prn

Post by Naeemadi »

Hy

I posted a parcel on the 30/11/2016 to china. I got a stamp from the post office which had a qr code and prn number in it.

I am now trying to track the said parcel as i have a receipt but there is no tracking number on it.

The Prn 0212-5D92-010B-23F1

30-11-2016 posting out date

Cost £10.40.

I have the qr code

Which gives an insanely long number when scanned

JGB 428 7A02125D92010B23F11550260000523101040301116537 CHN

Now trying to track can anyone please help
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TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72626
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Qr Code and Prn

Post by TrueBlueTerrier »

Those QR codes as far as I know can only be tracked in the UK and only on an OBA (On-Line Business Account)

Once they leave the UK only the 13 Digit bar codes ending in GB can be tracked (if its on a tracked service).
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Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Qr Code and Prn

Post by Snaggletooth »

The label in your photo is International Standard, which is not a tracked service. Also, you should not have had access to that label to get a photo of it.
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yellowbelly
Posts: 3693
Joined: 23 Jun 2015, 15:51
Gender: Male

Qr Code and Prn

Post by yellowbelly »

Snaggletooth wrote:The label in your photo is International Standard, which is not a tracked service. Also, you should not have had access to that label to get a photo of it.
Snaggle,

just curious, why shouldn't the customer have had access to the label if he/she asked just before the PO staff put it in the bags as long as it
wasn't let out of the staff's sight (to avoid tampering)?
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Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Qr Code and Prn

Post by Snaggletooth »

It's entirely against the rules. Those labels are the equivalent of stamps which have been franked, therefore there is a legal commitment to post the item there and then. If Royal Mail find items bearing Post Office labels in normal Post Boxes they are supposed to investigate the item for potential fraud.

I write all of this knowing that it is widely flouted and poorly understood by the people who work for both the PO and RM.
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yellowbelly
Posts: 3693
Joined: 23 Jun 2015, 15:51
Gender: Male

Qr Code and Prn

Post by yellowbelly »

Snaggletooth wrote:It's entirely against the rules. Those labels are the equivalent of stamps which have been franked, therefore there is a legal commitment to post the item there and then. If Royal Mail find items bearing Post Office labels in normal Post Boxes they are supposed to investigate the item for potential fraud.

I write all of this knowing that it is widely flouted and poorly understood by the people who work for both the PO and RM.
Snaggle, cheers for your explanation, I now understand your clarification based on the OP's comment that '...I got a stamp from the PO....',
I assumed that he/she took a photo of it at the PO counter immediately prior to the PO staff posting it.
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