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Transiting parcels Heathrow

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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galwayguy
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Joined: 17 Dec 2016, 15:54
Gender: Male

Transiting parcels Heathrow

Post by galwayguy »

I am wondering if any of you can advise a Brit living in Ireland. I posted a registered parcel here on the 30th November. Tracking shows: ITEM DESPATCHED FROM LONDON HEATHROW TRANSIT HUB 02-Dec-16 10:48

It should of taken 4 day maximum to reach Gothenburg Sweden. Swedish Postnord were really helpful & said the the item has not entered Sweden.

Based on the above does anyone have any suggestions as to where it might be ? I appreciate that you are Royal Mail but I am hoping for some pointers. Thanks
SpacePhoenix
MAIL CENTRES/PROCESSING
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Transiting parcels Heathrow

Post by SpacePhoenix »

Which Ireland (North or South) was it sent from?

Chances are that it's stuck in a backlog in Swedish customs
TrueBlueTerrier
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Transiting parcels Heathrow

Post by TrueBlueTerrier »

Also, remember if an item goes through Customs, technically it doesn't enter the country till they have cleared it. This is also the reason why most postal companies don't/can't scan them till they are released.
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