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Help with a parcel (would be appreciated!)

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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TJ321
Posts: 2
Joined: 12 Dec 2016, 01:23
Gender: Male

Help with a parcel (would be appreciated!)

Post by TJ321 »

Hi, looking for some help as i can't find the answers anywhere else online. I made an order over a month ago now and the parcel was shipped from the US to me in the UK. i have tracked the parcel with USPS on their website and its said the same thing for weeks: 'Arrived at USPS facility Jamaica NY (November 10th) and it hasn't updated since. i tried to track the package on royal mail and parcel force website but it says no results, so i am unsure where to go from here. not sure where my parcel is or how to find out where it is?? any help would be greatly appreciated! :confused

Many thanks
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Help with a parcel (would be appreciated!)

Post by Snaggletooth »

We don't have any professional knowledge of USPS, just what we pick up from customers. What I would say is that, if it was a parcel heading in the opposite direction, that would indicate that there is a problem with the contents. What did you order?