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MY PARCEL IS BEING HELD AT HEATHROW WORLDWIDE DC

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billie-star
Posts: 2
Joined: 16 Jul 2016, 13:33
Gender: Female

MY PARCEL IS BEING HELD AT HEATHROW WORLDWIDE DC

Post by billie-star »

Hi there :Very Happy

I ordered an item from Hong Kong and tracked the parcel online. It states that the parcel arrived at Heathrow Worldwide DC on 18th June 2016. How much longer will I have to wait? Any advice would be greatly appreciated, thanks.
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

MY PARCEL IS BEING HELD AT HEATHROW WORLDWIDE DC

Post by Snaggletooth »

It's highly variable, and customs don't issue service information, but other people on here have reported waits of more than 4 weeks recently.
billie-star
Posts: 2
Joined: 16 Jul 2016, 13:33
Gender: Female

MY PARCEL IS BEING HELD AT HEATHROW WORLDWIDE DC

Post by billie-star »

Thanks for your help. I will just have to sit and wait a bit longer.