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Parcel sent to Israel instead of Ireland

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Ginas916
Posts: 3
Joined: 28 Jun 2016, 00:23
Gender: Female

Parcel sent to Israel instead of Ireland

Post by Ginas916 »

Hi,

Hope someone can help. I sent my parcel on the 23rd June. I used track and sign service.

The next day I checked the status and saw it was on the way to Israel instead of Ireland. Apparently it was sorted wrong. All details on parcel was correct.

I am gutted as it contained my wedding invitations. The invitations contain dates to RSVP. I need to have them in Ireland in the next 10 days or they're useless.

Is this realistic or should I just get them all remade..

Tracking # RN 103331106GB

The status changed to being passed to the overseas portal for delivery in the UK. Does that mean they are on the way back?

So stressed out. Any guidance?

Thanks so much

Gina
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Ginas916
Posts: 3
Joined: 28 Jun 2016, 00:23
Gender: Female

Parcel sent to Israel instead of Ireland

Post by Ginas916 »

Can anyone help? I am so stressed out!
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TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72626
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Parcel sent to Israel instead of Ireland

Post by TrueBlueTerrier »

I have checked the Tracking page of An Post and they show nothing https://track.anpost.ie/trackone.aspx" onclick="window.open(this.href);return false;

Also checked Israel Post and they show it on their server but nothing else https://www.israelpost.co.il/itemtrace. ... nForm&L=EN" onclick="window.open(this.href);return false;
Information regarding Registered mail: RN103331106GB

The item was sent from Great Britain on 24/06/2016
My own advice is to contact Royal Mail possibly by twitter @royalmail, or by calling their Customer Service Number 0345 774 0740 as they potentially will have access to more information than public sites.

Or you may want to contact Israel post. They have a contact form at https://www.israelpost.co.il/postquesti ... nForm&l=EN" onclick="window.open(this.href);return false;
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Ginas916
Posts: 3
Joined: 28 Jun 2016, 00:23
Gender: Female

Parcel sent to Israel instead of Ireland

Post by Ginas916 »

Thanks very much for your reply. I have emailed / called Royal Mail but been given quite vague replies.

I'm going to try your suggestions today.

Thanks

Gina :)
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