Hello everyone,
I decided to buy something from eBay on May 15th, the parcel was sent the following day. I think the parcel is lost or stuck, because last scan was on May 18th. It was shipped from UK.
Tracking logs:
18/05/16 AM ON ITS WAY TOVILNIUS LITHUANIA LITHUANIA
17/05/16 AM ON ITS WAY TOVILNIUS LITHUANIA LITHUANIA
17/05/16 04:07 ARRIVED (MDN) AT HEATHROW WORLDWIDE DC
16/05/16 21:14 ON ITS WAY TOHEATHROW WORLDWIDE DC EXETER MAIL CENTRE
16/05/16 20:36 ITEM COLLECTED EXETER MAIL CENTRE
Is it normal/common? It's 10/06 but parcel is still not delivered.
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"On Its Way To Lithuania" for a long time
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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heavenog
- Posts: 3
- Joined: 10 Jun 2016, 16:29
- Gender: Male
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
"On Its Way To Lithuania" for a long time
It's stuck in Lithuanian customs. I don't know anything about customs in Lithuania specifically, it does happen occasionally in other countries.
You need to take this up with the seller via eBay: it is the seller's legal responsibility to get this to you, the failure of their sub contractor is nothing to do with you. Put a claim in.
You need to take this up with the seller via eBay: it is the seller's legal responsibility to get this to you, the failure of their sub contractor is nothing to do with you. Put a claim in.
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heavenog
- Posts: 3
- Joined: 10 Jun 2016, 16:29
- Gender: Male
"On Its Way To Lithuania" for a long time
Is there any chance to receive it without contacting seller?
Seller has already refunded me, so there's no point to contact him.
Seller has already refunded me, so there's no point to contact him.
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
"On Its Way To Lithuania" for a long time
There isn't really any way of influencing what happens next, either by you or the sender. It probably will turn up eventually unless the contents contravene Lithuanian customs regulations.
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heavenog
- Posts: 3
- Joined: 10 Jun 2016, 16:29
- Gender: Male
"On Its Way To Lithuania" for a long time
It's been a month now since last tracking update and parcel is still not here. Definitely lost, probably stolen.