Scanning every parcel

Surreypostie · Post by **Surreypostie** » 05 Jun 2016, 11:24

I'm getting increasingly more frustrated with these new square box things we have to scan. I have no problem scanning them, they say scan them, I scan them. The problem is you get to the door, knock, scan the damn things, turn the PDA this way, that way, bit closer, bit further away, cast a shadow over it with your body, the customer is standing there waiting, you are starting to look like a pratt. Try inputting that very long number in manually, number not valid, hand the parcel over without getting it scanned. Some work, some don't. t is probably the customers printers that are rubbish and causing the problem, I don't see why they don't just have the same barcode as signed fors etc, they generally scan every time with no issues.

motherhubbard · Post by **motherhubbard** » 05 Jun 2016, 12:09

Why make life difficult for yourself?
Attempt to scan it before knocking. Attempt again (if necessary) while waiting for a reply.
Scan a third time (in necessary) before handing it over.
If it doesn't scan, then it doesn't scan. Manually entering the number (except on Special or Recorded items) is a pointless waste of time.
Some won't scan for a lot of different reasons. The new PDAs are apparently much better at this.

rubberbond · Post by **rubberbond** » 05 Jun 2016, 15:23

motherhubbard wrote:Why make life difficult for yourself?
Attempt to scan it before knocking. Attempt again (if necessary) while waiting for a reply.
Scan a third time (in necessary) before handing it over.
If it doesn't scan, then it doesn't scan. Manually entering the number (except on Special or Recorded items) is a pointless waste of time.
Some won't scan for a lot of different reasons. The new PDAs are apparently much better at this.

Oh no they're not, most do scan,but if there is a slight crease in the barcode,they are not scanning.

lightningpostman · Post by **lightningpostman** » 07 Jun 2016, 19:43

2d scans on letters that are also increasing in volume , our workload is forever increasing

madmax1 · Post by **madmax1** » 07 Jun 2016, 21:02

BeamishStout · Post by **BeamishStout** » 07 Jun 2016, 22:50

rubberbond wrote:Oh no they're not, most do scan,but if there is a slight crease in the barcode,they are not scanning.

Some of the scanners are distinctly better than others as I have found out recently. My partner's scanner will scan almost every bar code quickly whereas mine is very hit and miss with more misses than hits. I know this to be true as we ended up swopping them the other week by accident. Lo and behold he then had the same problems as I had wheras I was able to scan the overwhelming majority. But the ordinary bar codes scan quickly with either machine.

Post by **SpacePhoenix** » 08 Jun 2016, 07:17

BeamishStout wrote:
rubberbond wrote:Oh no they're not, most do scan,but if there is a slight crease in the barcode,they are not scanning.
Some of the scanners are distinctly better than others as I have found out recently. My partner's scanner will scan almost every bar code quickly whereas mine is very hit and miss with more misses than hits. I know this to be true as we ended up swopping them the other week by accident. Lo and behold he then had the same problems as I had wheras I was able to scan the overwhelming majority. But the ordinary bar codes scan quickly with either machine.

Is there any crap on the scanner lens?

BeamishStout · Post by **BeamishStout** » 08 Jun 2016, 09:16

SpacePhoenix wrote:
BeamishStout wrote:
rubberbond wrote:Oh no they're not, most do scan,but if there is a slight crease in the barcode,they are not scanning.
Some of the scanners are distinctly better than others as I have found out recently. My partner's scanner will scan almost every bar code quickly whereas mine is very hit and miss with more misses than hits. I know this to be true as we ended up swopping them the other week by accident. Lo and behold he then had the same problems as I had wheras I was able to scan the overwhelming majority. But the ordinary bar codes scan quickly with either machine.
Is there any crap on the scanner lens?

None that I can see.