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International Tracked & Signed to Canada

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

International Tracked & Signed to Canada

Post by Snaggletooth »

rhiannon8602 wrote:Well after all that, it seems the parcel did turn up after all, it's just not showing on the tracker for some reason. Thanks for all your help everyone!
That's good news. But I would still lodge that claim form for a refund of the postage if you sent it tracked & signed, on the basis that you did not receive the service you paid for.
arobinso
Posts: 1
Joined: 15 Mar 2016, 18:27
Gender: Female

International Tracked & Signed to Canada

Post by arobinso »

I know that your package already arrived, but if you still have the tracking number try entering it (with no spaces) on the Canada Post website (http://www.canadapost.ca" onclick="window.open(this.href);return false;). I live in Canada and sometimes when I order packages from overseas with a tracking number, once the item has reached Canada the tracking number is registered within the Canadian postal system and tracked via their website. They keep tracking info for about 1 year, so if this is what happened, then the tracking information will still be available on the Canada Post website. This way you will know for certain in the future, if you decide to use this service again to send an item to Canada.
Kate77
Posts: 9
Joined: 13 Apr 2016, 09:37
Gender: Female

International Tracked & Signed to Canada

Post by Kate77 »

rhiannon8602 wrote:Well after all that, it seems the parcel did turn up after all, it's just not showing on the tracker for some reason. Thanks for all your help everyone!
Did it update in the end on the tracker? I sent it to cic so have no other way of checking if it arrived :( so frustrating