Recommended letter to overseas

Lily88 · Post by **Lily88** » 02 Mar 2016, 20:03

It has said for a week now the recommended letter is 'on its way' and have been delivered ''to the postal services overseas'' in my country, Norway. It seems like it has been lost or that it have been overlooked and not scanned??

Have anyone any idea of what has happend here? :s
I really need my letter, and i cant understand what has gone wrong.
In the Norwegian tracking system it has not even been registrated.

Please help.

Have another International Standard mail too on the way. Its 18 days since it was sendt. RM's site says 3-5 days.. is it possible its been lost over these 18 days ?

Hope anyone have the time to give me some kind of answer, just an idea will be greatly appreciated too.

Post by **Snaggletooth** » 02 Mar 2016, 23:22

A lot of countries seem to have delays at customs at the moment. When that happens, you get tracking information like you have.

Lily88 · Post by **Lily88** » 03 Mar 2016, 14:05

So you think it is in customs at the moment? Do you think next update will be when its out of customs and on the way?

Post by **Snaggletooth** » 03 Mar 2016, 17:12

Yes, exactly.

Lily88 · Post by **Lily88** » 03 Mar 2016, 17:25

Ok thank you: ) but shouldnt it say 'in customs' if it were in customs? Im so afraid they have lost it

Post by **Snaggletooth** » 04 Mar 2016, 01:32

That doesn't happen. Not sure why, but it's the same with most postal services.

Lily88 · Post by **Lily88** » 04 Mar 2016, 07:22

Regarding delayed mail? ..but i just have to ask one more time, because i cant find anything about In Transit means its in customs? But since it has been in transit for over a week i would absolut believe myself its in customs. If not i have no idea where it can be. It should be airmail but.. thank you for reply : )

fbsales · Post by **fbsales** » 04 Mar 2016, 09:23

Same sort of thing happened to me see my other posts for more info but in a few words

32 days to get an item from UK to Canada

Lily88 · Post by **Lily88** » 04 Mar 2016, 09:50

Oh really? Did u have tracking ? Did it say something same as mine too...?

fbsales · Post by **fbsales** » 04 Mar 2016, 17:55

Hi

I used International Tracked & Signed
Sold by RM as "Tracked & Signed is a combination service offering full end-to-end tracking, signature on delivery and an online delivery confirmation."

Looks like just the thing but

Canada post say they will not track that service in Canada (RM say Canada post do track)

This was the "full end-to-end tracking" that I got on the RM site

03/03/16 15:30 DELIVERED CANADA
02/03/16 12:35 UNDELIVERED NOT AT ADDRESS, OFFICE CLOSED CANADA
03/02/16 23:37 ARRIVED IN COUNTRY VANCOUVER VANCOUVER
03/02/16 AM ON ITS WAY TO VANCOUVER CANADA
02/02/16 04:58 ARRIVED (MDN) AT HEATHROW WORLDWIDE DC
01/02/16 20:44 ON ITS WAY TO HEATHROW WORLDWIDE DC SHEFFIELD MAIL CENTRE
01/02/16 20:38 ITEM COLLECTED SHEFFIELD MAIL CENTRE

3/2/TO 2/3 No info

hope this is of use

Lily88 · Post by **Lily88** » 04 Mar 2016, 18:06

But the thing i am wondering about is that the tracking stopped at ''passed over to the postal services overseas'' - i would love it if it has said 'Delivered Norway' or something..
And i read myself some places dont have tracking after its out of UK , but Norway state it does.

How did you get the number to pick it up ?

Lily88 · Post by **Lily88** » 04 Mar 2016, 18:08

Oh sorry , didnt read it close enough to see your country states they do track it after its sendt out of RM ! Hm maybe its the same here.. still 9 days though:/

Lily88 · Post by **Lily88** » 10 Mar 2016, 09:03

Snaggletooth - did you meant customs in UK or Norway ? Thank you for your time

Post by **Snaggletooth** » 10 Mar 2016, 12:51

Lily88 wrote:Snaggletooth - did you meant customs in UK or Norway?

It was a fairly general comment. I don't know anything specific about Norway, but we have a lot of complaints on here about UK customs and a sprinkling of comments about other customs services around the world. Norwegian customs are the ones relevant in your case.