What I want to know is, are the weights that are printed on the stamp accurate? Is this going to be enough proof for me to make a complaint?
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Help with weight on Large Letter
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sharcs
- Posts: 2
- Joined: 27 Jan 2016, 09:42
- Gender: Male
Help with weight on Large Letter
I ordered some stuff which is sold by weight and want to know if I'm being ripped off. The order was for 200 grams but the stamp has 00.180Kg printed on it (which is 180 grams) - I've included an image below.
What I want to know is, are the weights that are printed on the stamp accurate? Is this going to be enough proof for me to make a complaint?
What I want to know is, are the weights that are printed on the stamp accurate? Is this going to be enough proof for me to make a complaint?
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Re: Help with weight on Large Letter
Yes and no. The weight printed on there implies that an item was placed on the scale in the Post Office, which are very accurate. However, there always used to be a 'quantity' function on the tills, which means that, if a person is sending multiple similar items, the clerk doesn't have to go through the whole long-winded question & answer thing. Therefore, your item could have been sent as part of a batch of similar items, another one of which was 180g.sharcs wrote:What I want to know is, are the weights that are printed on the stamp accurate? Is this going to be enough proof for me to make a complaint?
Selling short measures would be an offence under the weights & measures act, which is regulated via your local trading standards office. I would approach them, taking the package and a copy of the invoice.
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Re: Help with weight on Large Letter
Also, if there are several items that were all individually weighed, there is no guarantee that the clerk will apply the label to the matching parcel. As long as the price & service are correct, nobody in the Post Office cares if the right label is used.
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sharcs
- Posts: 2
- Joined: 27 Jan 2016, 09:42
- Gender: Male
Re: Help with weight on Large Letter
Ok, thanks. I'm going email the vendor and take it from there.Snaggletooth wrote:Also, if there are several items that were all individually weighed, there is no guarantee that the clerk will apply the label to the matching parcel. As long as the price & service are correct, nobody in the Post Office cares if the right label is used.