Hi there!
Just after some general advice; my international item (tracking # LK000866311US) has been stuck at "on its way to delivery office from Heathrow" since December 29th. With New Year's Day, I realise this may cause some delays, but I just wondered if anyone knows of what the usual time frame is between this stage of tracking, it arriving and being sorted, then being put out for delivery?
Thanks in advance :)
ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE
ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!
On its way to delivery office
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
-
SpacePhoenix
- MAIL CENTRES/PROCESSING
- Posts: 12115
- Joined: 12 Nov 2008, 17:03
- Gender: Male
Re: On its way to delivery office
That's an unusual tracking entry to see from Heathrow, when your post arrives today, check to see if you've got a grey card - there might be a customs fee to pay
-
Dorkthrone
- Posts: 12
- Joined: 02 Jan 2016, 06:45
- Gender: Female
Re: On its way to delivery office
Just checked the tracking again today, it says it was delivered to my PO box. Strange, considering I don't have a PO box! I'm going to take this as meaning I have a customs charge and they're holding my item until it's paid. Will keep an eye out for the little grey slip on my door mat when I get home from work this evening.
-
Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Re: On its way to delivery office
Yes, that's the most likely explanation.