ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Delivery

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
Anni3123
Posts: 1
Joined: 05 Dec 2015, 08:09
Gender: Female

Delivery

Post by Anni3123 »

If delivery is in van en route status when am likely to get item ?
rhino49
EX ROYAL MAIL
Posts: 1644
Joined: 04 Jun 2007, 21:50
Gender: Male
Location: At home with my feet up

Re: Delivery

Post by rhino49 »

Depending on where you are on the route it may be anytime over a six hour period if it is with your normal delivery postie - what time would your mail normally arrive ?
If he or she are on their day off, your delivery may be done on overtime after other duties are completed.
Tracked items are not time specific other than the advice you receive that they are out for delivery which should ensure you receive it that day.
Delivery couriers often text time windows to customers but they are delivering far fewer items to far fewer addresses, whereas Royal Mail posties may be carrying several thousand items per day (mail and parcel) to up to a thousand addresses so we cannot specify time scales - hope this helps.
We wish to serve - but we will not be servile
wannabeek
Posts: 996
Joined: 27 Apr 2011, 00:49
Gender: Male

Re: Delivery

Post by wannabeek »

I've been doing just that recently, relief parcels over a wide area. First one was at 7:15am, last one was at 16:00. There was no set route to deliver them, just get them all done. I don't think we can ever realistically give an accurate and reliable time window for delivery, due to the sheer quantity of parcels involved at this time of year.