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My Parcel Has Not Shown Up

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

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For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12114
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: My Parcel Has Not Shown Up

Post by SpacePhoenix »

Snaggletooth wrote:
SpacePhoenix wrote:The strange part is there's no entry there for a attempt at delivery, which I would have expected to see in the tracking
Surcharge to pay and the grey card has gone astray?
I don't know why RM don't add 4 new barcodes for:

* Surcharge To Pay
* Customs Fee To Pay
* Item In Hands Of Customs
* Item Released From Customs To Royal Mail

Having barcodes for them would improve the tracking for both RM and the senders and recipients
meercat
Posts: 814
Joined: 21 Apr 2010, 16:15
Gender: Male

Re: My Parcel Has Not Shown Up

Post by meercat »

mike20036 wrote:
You have a valid point there. Anything could happend out of those possibility. We all make mistakes and nobody Is perfect at the end of the day.
:thumbup

Hope your parcel turns up.
mike20036
Posts: 8
Joined: 09 Jul 2015, 13:46
Gender: Male

Re: My Parcel Has Not Shown Up

Post by mike20036 »

Just a update I got a new problem now. On the tracking It says It was Delivered at Bury Delivery Office. And somebody signed for It and not delivered at my home address. Here Is the tracking Information http://m.imgur.com/kA4B6Xb" onclick="window.open(this.href);return false; And that signature Is not mine. Does anybody know what this means? Thanks.

EDIT: That's my family members signature and she forgot to give me my parcel. I got It just now and I am happy now :)
meercat
Posts: 814
Joined: 21 Apr 2010, 16:15
Gender: Male

Re: My Parcel Has Not Shown Up

Post by meercat »

mike20036 wrote:
EDIT: That's my family members signature and she forgot to give me my parcel. I got It just now and I am happy now :)
lol like you said Mike we all make mistakes. :) Hope it was worth waiting for!