ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Lost parcel: please, help me to find it.

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
schnabel
Posts: 1
Joined: 15 Jul 2015, 09:28
Gender: Female

Lost parcel: please, help me to find it.

Post by schnabel »

Hello, Royal Mail workers.
I lost a parcel, which was sent from Russia on 22.04.15
Last record on a tracking system was a failed delivery attempt on 6.05.15.
We have not received a card from the postman, and they never tried to re-deliver, which is unusual.
Here is the parcel details:
RB474606646RU

Please, could you help me to find it? The parcel is from the bookshop Books.ru.I contacted the person responsible for international despatch, and she confirmed that the parcel has not come back, so, I suppose, it stuck somewhere our end.
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Lost parcel: please, help me to find it.

Post by Snaggletooth »

If delivery was attempted then it might still be at your local Royal Mail Delivery Office. Take a passport, and do it quick...
NewPostieUK
Posts: 2104
Joined: 06 Jan 2008, 21:38
Gender: Male
Location: SickAsAChipLand

Re: Lost parcel: please, help me to find it.

Post by NewPostieUK »

schnabel wrote: and they never tried to re-deliver, which is unusual..
We NEVER attempt a re-delivery without it being requested. It is only requested by the recipient following the instructions on the red P739 card. Since you didn't get a card they would be no reason to expect a re-delivery.
NewPostieUK
Posts: 2104
Joined: 06 Jan 2008, 21:38
Gender: Male
Location: SickAsAChipLand

Re: Lost parcel: please, help me to find it.

Post by NewPostieUK »

https://www.royalmail.com/track-your-item" onclick="window.open(this.href);return false;

Looks like it's waiting for you at PAPWORTH EVERARD delivery office.