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Has this been sent to the wrong mail centre?

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mich
Posts: 2
Joined: 02 Jul 2015, 20:36
Gender: Female

Has this been sent to the wrong mail centre?

Post by mich »

Hello - I wonder if someone might be able to help figure out what has happened to this package - I can't quite understand the tracking info:

02/07/15 12:33 DESPATCHABLE TOSOUTH MIDLANDS MAIL CENTRE(NN) WARRINGTON MAIL CENTRE
02/07/15 10:41 RECEIVEDOUT OF COURSE HANDOVER WARRINGTON MAIL CENTRE
02/07/15 05:29 DESPATCHABLE TONIGHT TO EARLY SHIFT HANDOVER WARRINGTON MAIL CENTRE
02/07/15 05:20 RECEIVEDOUT OF COURSE WARRINGTON MAIL CENTRE
01/07/15 19:02 DESPATCHABLE TOSOUTH MIDLANDS MAIL CENTRE(NN) SOUTHAMPTON MAIL CENTRE
01/07/15 18:59 COLLECTED SOUTHAMPTON MAIL CENTRE
01/07/15 14:01 ACCEPTED AT POL 11 London Road PO8 0BN


The item's delivery address is Northampton however it looks as though this has gone to the Warrington mail centre??

This is an order for one of my customers and they're asking me if it will arrive tomorrow (it was supposed to be there by 1pm today). Do you think it's likely it will come tomorrow, and if so, would it be before 1pm?

Any advice appreciated - my customer is rather anxious about this and keeps contacting me - I'm finding it difficult to get any information to tell her what's happening to her package :(

Thanks
Mich
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12114
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Has this been sent to the wrong mail centre?

Post by SpacePhoenix »

Yep, it looks like it went to the wrong mail centre, it should (hopefully) now show on the tracking as being recieved by South Midlands Mail Centre, if it does then it should be delivered today
mich
Posts: 2
Joined: 02 Jul 2015, 20:36
Gender: Female

Re: Has this been sent to the wrong mail centre?

Post by mich »

Many thanks! ;)
SpacePhoenix wrote:Yep, it looks like it went to the wrong mail centre, it should (hopefully) now show on the tracking as being recieved by South Midlands Mail Centre, if it does then it should be delivered today
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72626
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Has this been sent to the wrong mail centre?

Post by TrueBlueTerrier »

and don't forget as it was RM's error and the Special has failed you can claim the full costs of delivery back. Thats part of the guarantee.
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