ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

RECEIVEDUNKNOWN BAG - MISSING DUN

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72626
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: RECEIVEDUNKNOWN BAG - MISSING DUN

Post by TrueBlueTerrier »

No point in complaining to us we are not an official site. Try contacting Royal Mail themselves
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Minischoles
ROYAL MAIL CUSTOMER SERVICE
Posts: 154
Joined: 02 Jun 2012, 05:53
Gender: Male

Re: RECEIVEDUNKNOWN BAG - MISSING DUN

Post by Minischoles »

I'd recommend checking the tracking again, looks like its popped up on the scanning in Germany as of the 13th June.

13/06/15 08:12 RECEIVED AT OEFRANKFURT GERMANY FRANKFURT GERMANY

Looks as if there has been some delay in transit and customs acceptance, but then there is strike action ongoing; despite all the reassurances from Deutsche Post that the strikes won't affect deliveries, any strike action has a massive knock on effect.
marekmoney
Posts: 5
Joined: 10 Jun 2015, 22:00
Gender: Male

Re: RECEIVEDUNKNOWN BAG - MISSING DUN

Post by marekmoney »

Minischoles wrote:I'd recommend checking the tracking again, looks like its popped up on the scanning in Germany as of the 13th June.

13/06/15 08:12 RECEIVED AT OEFRANKFURT GERMANY FRANKFURT GERMANY

Looks as if there has been some delay in transit and customs acceptance, but then there is strike action ongoing; despite all the reassurances from Deutsche Post that the strikes won't affect deliveries, any strike action has a massive knock on effect.

Yes nice.

9 Days later and i have not my parcel.
With the Code LB185184061GB can i notthing found by GLS, or DHL, UPS, ....

Notthing.....

Sending on 04.06.2015 and now 22.06 and nothing...... ;-(
Last edited by marekmoney on 29 Jun 2015, 17:35, edited 1 time in total.
marekmoney
Posts: 5
Joined: 10 Jun 2015, 22:00
Gender: Male

Re: RECEIVEDUNKNOWN BAG - MISSING DUN

Post by marekmoney »

1 Weeks later and nothting.....

Wait now 27 days of my parcel.


On your website is writing "Delivery to Europe in 3 to 5 working days" vs 27 days waiting is a joke!
IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: RECEIVEDUNKNOWN BAG - MISSING DUN

Post by IcanthelpthewayIam »

Best thing you can do now is chase the sender up as it's their responsibility to get the item to you
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72626
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: RECEIVEDUNKNOWN BAG - MISSING DUN

Post by TrueBlueTerrier »

marekmoney wrote:On your website is writing "Delivery to Europe in 3 to 5 working days" vs 27 days waiting is a joke!
ITS NOT OUR WEBSITE WE ARE NOT ROYAL MAIL.

We are a forum for people who work for them, we have no official status with RM at all.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.